Zobrazeno 1 - 10
of 28
pro vyhledávání: '"Umbas Krisnanto"'
Publikováno v:
Jurnal Aplikasi Manajemen, Vol 21, Iss 3, Pp 659-670 (2023)
Customer satisfaction is an important factor in the success of an institution or company. It causes the firm to strive to provide the best service to its customers to create customer satisfaction. Customer satisfaction can be determined by the custom
Externí odkaz:
https://doaj.org/article/450dcf1720a74061b0e94d69d9bc4919
Autor:
Umbas KRISNANTO, Riska NOVIANTI
Publikováno v:
Expert Journal of Business and Management, Vol 7, Iss 1, Pp 31-35 (2019)
This research aimed to discover the effect of service quality, corporate image, and customer satisfaction on customer loyalty. The primary data used in this study was obtained from a structured questionnaire sent to 98 customers of Bank BJB Saharjo,
Externí odkaz:
https://doaj.org/article/d073ec4f92df4c8492c99d7258adc83c
Autor:
Umbas KRISNANTO
Publikováno v:
Expert Journal of Marketing, Vol 5, Iss 1, Pp 17-27 (2017)
The purpose of this conducted study was to test the direct and indirect effects of internet banking quality and customer value to customer satisfaction. This study uses descriptive analysis and multiple regression analysis to examine these relationsh
Externí odkaz:
https://doaj.org/article/8418bcffdffa4ccfb061ad35c627f16e
Autor:
Umbas Krisnanto
Publikováno v:
International Research Journal of Business Studies, Vol 6, Iss 3, Pp 203-213 (2014)
This research is to find out how the role and influence of marketing stimuli (advertising, pricing, and sales promotion) as well as the role of family and brand awareness, brand associations, perceived quality of Pepsodent toothpaste. The benefits of
Externí odkaz:
https://doaj.org/article/374bb64d487144088101eece76f1bcd5
Autor:
Umbas Krisnanto
Publikováno v:
International Review of Management and Marketing, Vol 7, Iss 4 (2017)
Products can be divided into those that meet daily needs and those that meet unknown needs. Determining patterns of purchase of products for daily needs is relatively easy, but identifying the purchase behavior of products for unknown needs is more d
Externí odkaz:
https://doaj.org/article/afcfb19930e84ebcb161f3f884b2685e
Autor:
Umbas Krisnanto
Publikováno v:
Jurnal Keuangan dan Perbankan, Vol 16, Iss 3 (2017)
This study was to determine the effect of independent variables quality of service to the dependent variablecustomers behavior. The survey used questionnaires to bank customers. All questionnaires were declared validand reliable. Research idea came f
Externí odkaz:
https://doaj.org/article/c01ee3db1b2b44719b52c4c21fd88937
Autor:
Umbas Krisnanto
Publikováno v:
International Research Journal of Business Studies, Vol 6, Iss 3, Pp 203-213 (2013)
This research is to find out how the role and influence of marketing stimuli (advertising, pricing, and sales promotion) as well as the role of family and brand awareness, brand associations, perceived quality of Pepsodent toothpaste. The benefits of
Externí odkaz:
https://doaj.org/article/890deca4195343b89a2b128b05c08aee
Autor:
Umbas Krisnanto
Publikováno v:
International Research Journal of Business Studies, Vol 4, Iss 1, Pp 59-70 (2011)
Some previous researchers are still arguing about the factors that determine the selection of a bank. These factors depend on the intensity of marketing activities undertaken by the bank, reputation of the bank, credit availability, friendly staffs,
Externí odkaz:
https://doaj.org/article/d9069f6bbb234ae0b6f407eb9bbb7730
Publikováno v:
Webology. 19:5581-5590
The establishment of a marketing strategy is important for every business actor in the competitive world of business. Business operators must be able to develop sound marketing strategies to influence the attractiveness of consumers and to buy intere
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::abd8a330b1702d7afa4ad530dbef80d6
https://doi.org/10.14704/web/v19i1/web19376
https://doi.org/10.14704/web/v19i1/web19376
Autor:
Umbas Krisnanto, Muhammad Naufal
Publikováno v:
EPH - International Journal of Business & Management Science. 7:1-9
This study aims to analyze whether consumers repeat buying unchanged during pandemic towards the end of pandemic. The sample used is online private transportation users in Jakarta. The analytical method used is multiple linear regression analysis. Th
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::8df41818a3fd643ed04cc10abefebc7b
https://doi.org/10.53555/eijbms.v7i4.124
https://doi.org/10.53555/eijbms.v7i4.124