Zobrazeno 1 - 10
of 71
pro vyhledávání: '"Umashankar, Nita"'
Autor:
Umashankar, Nita (AUTHOR) numashankar@sdsu.edu, Grewal, Dhruv (AUTHOR), Guha, Abhijit (AUTHOR), Bohling, Timothy R. (AUTHOR)
Publikováno v:
Journal of Marketing Research (JMR). Apr2024, Vol. 61 Issue 2, p307-329. 23p.
Autor:
Umashankar, Nita (AUTHOR) numashankar@sdsu.edu, Kim, Kihyun Hannah (AUTHOR), Reutterer, Thomas (AUTHOR)
Publikováno v:
Journal of Marketing. Sep2023, Vol. 87 Issue 5, p719-735. 17p. 1 Color Photograph, 1 Diagram, 5 Charts, 1 Graph.
Autor:
Umashankar, Nita1 (AUTHOR) numashankar@sdsu.edu, Bahadir, S. Cem2 (AUTHOR) scbahadi@uncg.edu, Bharadwaj, Sundar3 (AUTHOR) Sundar@uga.edu
Publikováno v:
Journal of Marketing. Mar2022, Vol. 86 Issue 2, p66-86. 21p. 1 Diagram, 8 Charts, 2 Graphs.
Autor:
Umashankar, Nita1, Schmid, Franziska2, Soug, Kyli Fox3 kfox26@byu.edu, Steenkamp, Iris4, Allred, Nathan5, Anderson, Stephen J.6, Beck, Ben7, Chandy, Rajesh8, Chintagunta, Pradeep K.9
Publikováno v:
AMA Winter Academic Conference Proceedings. 2024, Vol. 35, p683-685. 3p.
Autor:
Viswanathan, Madhubalan (AUTHOR) mviswana@lmu.edu, Umashankar, Nita (AUTHOR), Sreekumar, Arun (AUTHOR), Goreczny, Ashley (AUTHOR)
Publikováno v:
Journal of Marketing. May2021, Vol. 85 Issue 3, p113-129. 17p. 1 Diagram, 6 Charts.
Autor:
Umashankar, Nita
Given the increasingly competitive environment characterizing many industries, customer service, specifically, post-sales technical support, has evolved as a key source of differentiation and profits. Against this backdrop, firms are looking to cross
Externí odkaz:
http://hdl.handle.net/2152/ETD-UT-2010-05-1012
Publikováno v:
Journal of Public Policy & Marketing, 2019 Apr 01. 38(2), 154-171.
Externí odkaz:
https://www.jstor.org/stable/26992886
Publikováno v:
Journal of Marketing, 2017 Nov 01. 81(6), 79-98.
Externí odkaz:
https://www.jstor.org/stable/44878184
Publikováno v:
Marketing Science, 2016 Nov 01. 35(6), 934-952.
Externí odkaz:
https://www.jstor.org/stable/45158463
Publikováno v:
Strategic Management Journal, 2016 Aug 01. 37(8), 1808-1825.
Externí odkaz:
http://www.jstor.org/stable/43898037