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Autor:
Ayhan Demiriz, Turgay Türker
Publikováno v:
Mathematical Problems in Engineering, Vol 2018 (2018)
It may be very difficult to achieve the optimal shift schedule in call centers which have highly uncertain and peaked demand during short time periods. Overlapping shift systems are usually designed for such cases. This paper studies shift scheduling
Autor:
Turgay Türker, Ayhan Demiriz
Publikováno v:
AIP Conference Proceedings.
In modern economies, companies place a premium on managing their workforce efficiently especially in labor intensive service sector, since the services have become the significant portion of the economies. Tour scheduling is an important tool to mini
Autor:
Turgay Türker
Publikováno v:
PROCEEDINGS OF THE JSCE EARTHQUAKE ENGINEERING SYMPOSIUM. 20:85-88