Zobrazeno 1 - 10
of 25
pro vyhledávání: '"Tshepo TLAPANA"'
Autor:
Tshepo Tlapana, Magalingam Atheeshey Pillay, Ntombikayise Princess Magoso, Cleopatra Moipone Matli
Publikováno v:
International Journal of Financial Studies, Economics and Management, Vol 3, Iss 1 (2024)
This study aims to determine customers' expectations and perceptions of service quality in Selected Fashion Retail Stores (SFRS) in the Greater Durban Area, South Africa. The key objective is to gauge the service excellence in the chosen retail fashi
Externí odkaz:
https://doaj.org/article/8462be7347cf44f0a3423e5294d61c55
Autor:
Tshepo Tlapana, Magalingam Atheeshey Pillay, Ntombikayise Princess Magoso, Cleopatra Moipone Matli
Publikováno v:
International Journal of Financial Studies, Economics and Management, Vol 3, Iss 1 (2024)
This study aims to determine customers' expectations and perceptions of service quality in Selected Fashion Retail Stores (SFRS) in the Greater Durban Area. The key objective is to gauge the service excellence in the chosen retail fashion stores in t
Externí odkaz:
https://doaj.org/article/998c14db63814fceaa235f9e6a36526b
Publikováno v:
African Journal of Inter-Multidisciplinary Studies, Vol 5, Iss 1 (2023)
This study aimed to understand the critical significance of Facebook as a communication tool in promoting social consciousness amongst South African millennials at various Higher Education institutions in KwaZulu-Natal. The study was exploratory and
Externí odkaz:
https://doaj.org/article/f9996e1f924347c5ae7de7a67044183e
Autor:
Tshepo TLAPANA, Zintle Mngeni
Publikováno v:
Modern Management Review, Vol 26, Iss 4, Pp 107-117 (2021)
The South African construction industry has successfully held a positive role in the transformation of the country over the years through economic development, infrastructure, and job creation. The purpose of the study was to probe the challenges tha
Externí odkaz:
https://doaj.org/article/bda409ea447d45aebd3ac48ce7c32243
Autor:
Tshepo TLAPANA, Kwanele MDUBA
Publikováno v:
Modern Management Review, Vol 26, Iss 2, Pp 67-78 (2021)
The study focuses on the relationship between customer service and consumer shopping patterns at a selected retailer in Whittlesea, South Africa. The study's primary objectives were to identify the fundamental components of customer service and asses
Externí odkaz:
https://doaj.org/article/94b0046328924237aa22e35672049d99
Autor:
Tshepo TLAPANA
Publikováno v:
Modern Management Review, Vol XXV, Iss 3, Pp 55-74 (2020)
This study aimed at determining and evaluating the efficacy of customer service in independently owned retail food chains within the province of KwaZulu-Natal in South Africa; managers; between customer’s expectation and their perceived satisfactio
Externí odkaz:
https://doaj.org/article/8db1e5ad210d4008ba721f8549cfc0d0
Autor:
Tshepo Tlapana
Publikováno v:
International Review of Management and Marketing, Vol 11, Iss 5 (2021)
The layout of a store is an important aspect influencing consumer buying behaviour and a significant determinant in the formation of a retail image. Well-designed store layouts are critical because they have a strong influence on in-store movement de
Externí odkaz:
https://doaj.org/article/044d82c3194b4794a1a8bc14e86d385b
Publikováno v:
Brazilian Oral Research, Vol 33, Iss 0 (2019)
Abstract To synthesize Nano eggshell-titanium-dioxide (EB@TiO2) biocomposite and to evaluate its effectiveness in occluding opened dentine tubules. EB@TiO2 was synthesized and characterized using X-ray diffraction (XRD), and Transmission Electron Mic
Externí odkaz:
https://doaj.org/article/6d1bee27f752428b8533ed245d8c8414
Autor:
Tinashe Musasa, Tshepo Tlapana
Publikováno v:
European Journal of Management Studies.
PurposeThis study aims to ascertain the significance of retail service quality dimensions on shopping frequency at supermarkets in Durban. This study also adopts the Retail Service Quality Scale (RSQS) to South African supermarket consumers.Design/me
Publikováno v:
Journal of Business and Management Review. 3:372-386
Shopping is a key function that characterizes the eThekwini Central Business District (CBD); however, the eThekwini CBD's central position as a favoured shopping center has deteriorated. The CBD's decline in dominance can be ascribed to a decrease in