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Publikováno v:
African Journal of Hospitality, Tourism and Leisure, Vol 9, Iss 4, Pp 434-448 (2020)
This study was undertaken to investigate the link concerning service quality constructs and customer loyalty in casual dining restaurants in the City of Tshwane, South Africa. A quantitative research method was applied using a SERVQUALOYAL feedback f
Externí odkaz:
https://doaj.org/article/777582f4048144559f161eec27f24e67