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Integrating Chaotic Perspective and Behavioral Learning Theory into a Global Pandemic Crisis Management Framework for Hotel Service Providers

Autor: Giang Thi Linh Phi, Truc H. Le, Dung T. Le

Publikováno v: Service Science. 13:275-293

Hotel service providers are among the most affected by the evolving Covid-19 pandemic. Although the consequences of the pandemic on hotel operations have been widely examined, the question of how hotel businesses can revive, innovate, and transform i

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::c39c5edaac6291b2366066561b5c316a
https://doi.org/10.1287/serv.2021.0282

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Proposing a systematic approach for integrating traditional research methods into machine learning in text analytics in tourism and hospitality

Autor: Charles Arcodia, Margarida Abreu Novais, Anna Kralj, Truc H. Le

Publikováno v: Current Issues in Tourism. 24:1640-1655

This paper argues that the analysis of vast amounts of user-generated content, which are currently dominated by text analytics and machine learning, need more methodical incorporation of reliable t...

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::4f09285b3a4793f5d9775f8fb44fee25
https://doi.org/10.1080/13683500.2020.1829568

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Producing authenticity in restaurant experiences: interrelationships between the consumer, the provider, and the experience

Autor: Margarida Abreu Novais, Truc H. Le, Anna Kralj, Charles Arcodia

Publikováno v: Tourism Recreation Research. 46:360-372

In the context of the advent of the experience economy, conceptualisations of authenticity are often both perplexing and uncertain. This paper argues for a nuanced understanding of the multi-dimens...

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::a60830bc67608162dbd39dc879062939
https://doi.org/10.1080/02508281.2020.1805932

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Using Job Advertisements to Advance Event Management Research

Autor: Truc H. Le, Charles Arcodia, Margarida Abreu Novais

Publikováno v: Event Management. 24:661-664

Continued progress in the tourism industry and rapid technological advances have pointed to the continued need for well-educated managers in the event sector. Attempts at professionalizing have also identified formal tertiary education and industry t

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::6b8ff12fa22c792bbb470677d735e6f9
https://doi.org/10.3727/152599520x15894679115529

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