Výsledky vyhledávání - "Tohid Kachwala"

The relationships among overall service quality, customer satisfaction and customer loyalty in library services

Autor: Tohid Kachwala, Aditya Bali, Dinesh Panchal

Publikováno v: International Journal of Productivity and Quality Management. 33:198

Understanding students' loyalty in library services becomes important as an operations strategy to retain existing students and attract new students. This study uses secondary data from a survey of business school library. Based on extensive literatu

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::9ad3a34e09477901c008727f7e0e2536
https://doi.org/10.1504/ijpqm.2021.115692

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Measuring customer satisfaction and service quality in tourism industry

Autor: Tohid Kachwala, Amit Bhadra, Aditya Bali, Chandan Dasgupta

Publikováno v: SMART Journal of Business Management Studies. 14:42

Measuring Customer Satisfaction (CS) and Service Quality (SQ), in the Tourism Industry, is warranted by the significance of the tourism segment and the competition amongst different tourism destinations. The quality of services improves competitivene

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::7cd7afeed9daeb97b724bd32a3b20716
https://doi.org/10.5958/2321-2012.2018.00005.2

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The effect of brand value on brand loyalty: A study of consumer products

Autor: Amit Bhadra, Tohid Kachwala

Publikováno v: SMART Journal of Business Management Studies. 14:11

In a market place, cluttered with brands, it is difficult for a brand to stand out and be seen as distinctive. Several theories have been proposed on how a brand can be built and what marketing actions can lead to the creation of a brand. One of the

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::31bc20419590da2948e2978a2d2bccf3
https://doi.org/10.5958/2321-2012.2018.00002.7

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Aparigraha- Is it good for organisations

Autor: Tohid Kachwala, Aditya Bali, Sreeram Sivaramakrishnan

Publikováno v: International Journal of Management Concepts and Philosophy. 1:1

Management theories have traditionally been based on concepts borrowed from western schools of philosophy with minimal influence of Indian philosophical thought. But with India emerging as an economic powerhouse post liberalisation, the age old philo

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::68e68ec64bdc27f10d1449b151682695
https://doi.org/10.1504/ijmcp.2018.10020985

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Total quality management in tourism industry

Autor: Tohid Kachwala, Shailaja Rego, Ashu Sharma

Publikováno v: SMART Journal of Business Management Studies. 13:16

Measuring TQM in Tourism Industry is justified by the significance of the tourism segment and the competition among different tourism destinations. TQM is the vehicle, utilized by increasing number of companies, to bring about changes in quality mana

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::27365e222c417d5bd169e62c2a3e9f7f
https://doi.org/10.5958/2321-2012.2017.00010.0

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Rising level of stressed assets in public sector banks and their impact on the banks’ stability in India

Autor: Ashok Kumar Pandey, Tohid Kachwala, Chandan Dasgupta

Publikováno v: SMART Journal of Business Management Studies. 13:42

According to the International Monetary Fund's (IMF) Global Financial Stability Report, 36.9 per cent of India's total debt is at risk, which is among the highest in the emerging economies while India's banks have only 7.9 per cent loss absorbing buf

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::2778e990229618a3cc4e500921916eb6
https://doi.org/10.5958/2321-2012.2017.00013.6

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