Zobrazeno 1 - 10
of 92
pro vyhledávání: '"Tiziana Russo Spena"'
Publikováno v:
Journal of Business & Industrial Marketing. 37:1949-1958
Purpose COVID-19 has dramatically changed how people live, socialise and think about their future. The disruptive shock that hit societies all over the world had a significantly negative impact on businesses, creating not only economic discontinuity
Publikováno v:
Service Science. 14:77-89
This paper widens the focus on how artificial intelligence (AI) can foster the learning abilities of human actors, adopting a wider view with respect to a strict focus on tasks and activities. The interaction between AI and human learning has not bee
Publikováno v:
Italian Journal of Marketing.
The label “phygital” (physical plus digital) has been proposed to describe how companies try to engage customers due to the exploitation of smart technologies. Although used mainly by practitioners, research into phygital’s theoretical developm
Autor:
Cristina Mele, Tiziana Russo-Spena
Publikováno v:
Elgar Encyclopedia of Services ISBN: 9781802202595
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::7564c010d1cdfff4f76f58d593f648bf
https://doi.org/10.4337/9781802202595.artificial.intelligence.in.services
https://doi.org/10.4337/9781802202595.artificial.intelligence.in.services
Autor:
Tiziana Russo-Spena, Cristina Mele, Ylenia Cavacece, Sara Ebraico, Carina Dantas, Pedro Roseiro, Willeke van Staalduinen
Publikováno v:
International Journal of Environmental Research and Public Health; Volume 20; Issue 1; Pages: 67
The COVID-19 pandemic highlighted the need to manage complex relations within the healthcare ecosystem. The role of new technologies in achieving this goal is a topic of current interest. Among them, blockchain technology is experiencing widespread a
Publikováno v:
Articles
An effective climate change action involves the critical role that companies must play in assuring the long-term human and social well-being of future generations. In our study, we offer a more holistic, inclusive, both–and approach to the challeng
Publikováno v:
Journal of Consumer Marketing. 38:420-433
Purpose The wider possibility of connectivity offers additional opportunities for customers to experience value propositions. The online world is only one side of the customer experience. The integration of digital technologies, social presence and p
Publikováno v:
Journal of Service Management, 31(6), 1149-1162. Emerald Group Publishing Ltd.
PurposeLoneliness and isolation are on the rise, globally threatening the well-being across age groups; global social distancing measures during the COVID-19 crisis have intensified this so-called “loneliness virus”. The purpose of this paper is
Autor:
Tiziana Russo Spena, Nadia Di Paola
Publikováno v:
European Journal of Innovation Management. 24:1110-1129
PurposeThis study aims to investigate the hybrid nature and scope of environmental innovation (EI) by assuming a paradox perspective and developing it empirically. Specifically, the authors raise the questions of how the opposite elements of EI chara
Autor:
Cristina Mele, Tiziana Russo-Spena, University of Naples Federico, Jaqueline Pels, Marco Tregua
Publikováno v:
Social Business. 10:5-34
Purpose The aim of this paper is to offer a comprehensive understanding of social business innovation by addressing both its conceptualisation and its process. Design/Methodology/Approach Because this multifaceted and complex field is still emerging,