Zobrazeno 1 - 10
of 30
pro vyhledávání: '"Thomas W. Gruen"'
Autor:
Daniel Corsten, Thomas W. Gruen
Publikováno v:
Journal of Global Scholars of Marketing Science. 31:415-432
Accessibility of products in online retail is an expected part of the shopper experience journey. Frequent products are not accessible due to non-availability. Introduced by Sheth and Sisodia, the ...
Publikováno v:
Journal of Brand Management. 27:355-375
Customers’ brand loyalty is a complex concept including cognitive, emotional, and behavioral dimensions. Most research on customers’ brand loyalty focuses on conditions (based on relative levels of loyalty, attitudes, and behaviors) or stages of
Publikováno v:
New Trends in Business Information Systems and Technology ISBN: 9783030483319
In the digital age, companies compete on how well their service meets customer needs and solves customer problems, interacting with ever more actors to fulfill their promise. A well-suited mid-range theory to conduct research in this “new” world
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a1818e813d378437a4d84ebc383ce836
https://doi.org/10.1007/978-3-030-48332-6_19
https://doi.org/10.1007/978-3-030-48332-6_19
Autor:
Moein Khanlari, Thomas W. Gruen, Shuili Du, Ludwig Bstieler, Lin Guo, Goksel Yalcinkaya, Danielle J. Brick, James McIllroy, Matthew O'Hern, Billur Akdeniz
Publikováno v:
Journal of Product Innovation Management. 35:300-307
Publikováno v:
Handbook of Advances in Marketing in an Era of Disruptions: Essays in Honour of Jagdish N. Sheth
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::e4772ea36cb45196820141609de3abd4
https://doi.org/10.4135/9789353287733.n23
https://doi.org/10.4135/9789353287733.n23
Publikováno v:
Journal of the Academy of Marketing Science. 45:357-376
Serving as mental models, psychological contracts guide consumers’ service interactions with their service providers. This study incorporates a psychological contract perspective into the relationship marketing literature, exploring service custome
Autor:
Thomas W. Gruen
Publikováno v:
Handbook on Research in Relationship Marketing. :230-248
Publikováno v:
Journal of Environmental Psychology. 40:218-227
The purpose of this study was to measure consumers' actual willingness-to-pay (WTP) for pro-environmental (PE) and non-PE products through a controlled experimental auction. Ninety-eight individuals from the Northeastern U.S. participated in an aucti
Autor:
Thomas W. Gruen, Talai Osmonbekov
Publikováno v:
Industrial Marketing Management. 42:872-879
Manufacturer–reseller e-business arrangements are changing the nature of channel relationships. When manufacturers supply e-business tools to their resellers, resellers may perceive that the benefits of technology are not shared equitably. This res
Publikováno v:
Journal of Operations Management. 29:549-560
Over the past decade conceptual and empirical research in operations management has embraced the idea that collaborative supplier–buyer relationships are a source of competitive advantage for manufacturing firms. Anecdotal evidence from the Japanes