Zobrazeno 1 - 10
of 35
pro vyhledávání: '"Thomas E. DeCarlo"'
Publikováno v:
Journal of the Academy of Marketing Science. 51:444-462
Autor:
Thomas E. DeCarlo, John D. Hansen
Publikováno v:
Industrial Marketing Management. 102:35-44
Publikováno v:
European Journal of Marketing. 55:3010-3032
Purpose To sustain firm profitability, it is critical for sales managers to direct business-to-business (B2B) salespeople to generate revenues by simultaneously acquiring new customers and selling to current customers. However, emerging research indi
Publikováno v:
European Journal of Marketing. 54:1025-1060
PurposeThis study aims to explore the changing nature of the inside sales role and the individual capabilities required for success. Additionally, it examines the influence of organizational structure on inside sales force capabilities. Although busi
Publikováno v:
Journal of the Academy of Marketing Science. 47:659-680
Drawing from the interactional psychology of personality and multitasking paradigm, we examine the contingencies of salesperson orientation ambidexterity in the “exploration” of new customers (i.e., hunting) and the “exploitation” of existing
Publikováno v:
Journal of Personal Selling & Sales Management. 36:59-73
Despite the damaging effects often associated with salesperson transgressions, our understanding of how buyers respond to these transgressions and the recovery efforts that typically follow is limited. The authors address this shortcoming across two
Publikováno v:
Developments in Marketing Science: Proceedings of the Academy of Marketing Science ISBN: 9783319991801
Establishing a favorable employee work environment is a critical factor in improving customer and financial performance (Brown and Leigh 1996; Schneider et al. 2002). Although it is generally agreed that store managers play an important role in enact
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::dcbe1cf3d928c40efb8ce0c904baddba
https://doi.org/10.1007/978-3-319-99181-8_106
https://doi.org/10.1007/978-3-319-99181-8_106
Publikováno v:
European Journal of Marketing. 49:1484-1504
Purpose– The purpose of this study is to examine how trends in historical data influence two types of predictive judgments: territory selection and salesperson hiring. Sales managers are confronted frequently with decisions that explicitly or impli
Autor:
Son K. Lam, Thomas E. DeCarlo
Publikováno v:
Journal of the Academy of Marketing Science. 44:415-439
In business-to-business markets, hunting for new customers and farming existing customers are critical to achieve sales goals. Although practitioners suggest that salespeople have a preference for either hunting or farming, academic research has yet
Publikováno v:
Journal of Personal Selling & Sales Management. 34:206-222
The skills required of sales managers are vitally important to the success of the firm's selling effort; however, there has not been a recent review that identifies these needed skills. Based on a survey of sales executives from 145 companies, this r