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pro vyhledávání: '"Terry Lam"'
Publikováno v:
International Hospitality Review, Vol 35, Iss 2, Pp 195-207 (2021)
Purpose – The novel coronavirus (COVID-19) has completely changed the landscape of the hospitality industry. The World Health Organization does not officially recommend wearing face masks in the workplace. Wearing face masks is controversial worldw
Externí odkaz:
https://doaj.org/article/035aeb31bd5c44d88db9e00a08c25d48
Publikováno v:
International Hospitality Review. 35:195-207
PurposeThe novel coronavirus (COVID-19) has completely changed the landscape of the hospitality industry. The World Health Organization does not officially recommend wearing face masks in the workplace. Wearing face masks is controversial worldwide,
Autor:
Connie Mok, Terry Lam
Publikováno v:
Japanese Tourists: Socio-Economic, Marketing and Psychological Analysis ISBN: 9780203823989
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::62e014b261fb4594318e9586ad0b446f
https://doi.org/10.4324/9780203823989-10
https://doi.org/10.4324/9780203823989-10
Autor:
Michael X.J. Han, Terry Lam
Publikováno v:
International Journal of Hospitality Management
Hotels in China are attempting to adopt outsourcing. However, they are not always successful. This study investigated outsourcing strategy as perceived by hotel managers in Shanghai, and identified the relationship between the determinant factors in
Publikováno v:
International Journal of Marketing Studies. 11:55
Using the case study of The Jockey Club Museum of Climate Change in Hong Kong, the purpose is to explore how museum can take part to promote green living. Design/Methodology/Approach—This paper explores the contributions of The Jockey Club Museum o
Autor:
Terry Lam, Simone Cheng
Publikováno v:
International Journal of Hospitality Management. 27:552-562
The potential benefits of customer–seller relationships in the area of consumer complaints are seldom advocated, particularly in the relational oriented, Chinese society. The purpose of this paper is to explore how customer–seller relationships a
Publikováno v:
Journal of Human Resources in Hospitality & Tourism. 8:96-105
Employees' task fit to information technology (IT) adoption is considered to be important for IT processing in the service industry. However, few studies can be found in the literature. Based on the task-technology fit theoretical model and using 599
Autor:
Larry Ching, Terry Lam
Publikováno v:
International Journal of Hospitality Management. 26:336-351
This study aimed to investigate the difference between expectations and perceptions of hospitality students towards their internship program, and to assess the relationship between the difference and overall satisfaction. Altogether, a total of 307 u
Publikováno v:
International Journal of Hospitality Management. 26:49-65
The purpose of this study was to explore the influence of perceived IT beliefs, task-technology fit, attitude, self-efficacy, and subjective norm on behavioral intention of adopting information technology in hotels in Hangzhou, China. A number of 458
Publikováno v:
Tourism Management. 27:1235-1252
This paper reports on the findings of a global study of tourism and hospitality academics asking them to rate their collective literature. The study adopted a peer assessment method, using a snowball sample to maximize response rates. Overall, 70 tou