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Publikováno v:
Knowledge Management Research & Practice. 20:865-877
Publikováno v:
14th International Conference on Theory and Practice of Electronic Governance.
Autor:
Ingrid Pappel, Teona Gelashvili
Publikováno v:
2021 Eighth International Conference on eDemocracy & eGovernment (ICEDEG).
National governments are eager to design innovative ways of altering traditional service delivery. Nevertheless, the transition from legacy systems to digital is challenging. A crucial aspect of e-Governance is paperless management which facilitates