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pro vyhledávání: '"Telephone banking"'
Akademický článek
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Publikováno v:
Journal of Marketing Management. Apr2003, Vol. 19 Issue 3-4, p259-281. 23p. 2 Charts.
Publikováno v:
International Journal of Bank Marketing, 2011, Vol. 29, Issue 3, pp. 206-223.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/02652321111117494
Publikováno v:
Management Science Letters, Vol 3, Iss 11, Pp 2737-2742 (2013)
For over two decades, telephone banking has steadily become a useful feature and all banks have tried to provide this feature as part of their services. In this paper, we present an empirical investigation to study the role of personal and social cha
Externí odkaz:
https://doaj.org/article/7bfff0aa1e19449a9abb499315b0cfba
Autor:
AKÇETİN, Eyüp1 e.akcetin@gmail.com, ÇELİK, Ufuk2 ucelik001@gmail.com
Publikováno v:
Journal of Internet Applications & Management / İnternet Uygulamaları ve Yönetimi Dergisi. 2015, Vol. 6 Issue 1, p5-19. 15p.
Publikováno v:
International Journal of Finance. 7:22-36
Purpose: The current study sought to establish how telephone banking technologies influences competitive advantage of commercial banks in Kenya. Methodology: The study was anchored on Disruptive Innovation Theory. A descriptive research design was em
Publikováno v:
In Interacting with Computers 2011 23(1):57-69
Autor:
Morton, Hazel, Gunson, Nancie, Marshall, Diarmid, McInnes, Fergus, Ayres, Andrea, Jack, Mervyn
Publikováno v:
In Computer Speech & Language 2011 25(2):341-362
Publikováno v:
In Computers & Security 2011 30(4):208-220
Publikováno v:
The International Journal of Business & Management.
Adoption and usage of ICT in banking services delivery aim to depopulate the conventional banking halls congestions. However, banking service users still populate the banking halls with long and endless queues. Currently, financial institutions in Ta