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Autor:
Tay, Choon Khai1 (AUTHOR) ta0005ai@e.ntu.edu.sg, Chen, Song Lin1 (AUTHOR)
Publikováno v:
International Journal of Production Research. May2016, Vol. 54 Issue 10, p3059-3079. 21p. 2 Diagrams, 11 Charts, 1 Graph.
Autor:
Tay, Choon Khai
In recent years, companies and organisations are competing to offer high varieties of customised services to increase revenues and customers’ satisfaction. One of the effective ways to create service variations is to adopt product family design the
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______1392::541e2a2e4fad0ab2151580941107adfc
http://hdl.handle.net/10356/72331
http://hdl.handle.net/10356/72331
