Zobrazeno 1 - 10
of 11
pro vyhledávání: '"Tanya Gibbs"'
Autor:
Tanya Gibbs, Ankitha Cheerakathil
Publikováno v:
Innovation: The European Journal of Social Science Research. :1-14
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::faf00fcb0e62881737f29c5add5faf4e
https://doi.org/10.1080/13511610.2022.2069549
https://doi.org/10.1080/13511610.2022.2069549
Autor:
Tanya Gibbs
Publikováno v:
Cyber Laundering ISBN: 9781800612822
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::9a8654a7a09057807d569ae0ba0148f3
https://doi.org/10.1142/9781800612839_0008
https://doi.org/10.1142/9781800612839_0008
Autor:
Henry W. Chappell, Tanya Gibbs
Publikováno v:
Homo Oeconomicus. 38:37-47
We investigate the performance of a voting procedure in which voters cast multiple votes, with some votes positive and some negative. The procedure is a variant of the “D21” method proposed by Janecek (2016). The setting is the 2018 Czech Republi
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::0a0c15e9042d7cab72df45839ac96098
https://doi.org/10.1007/s41412-021-00109-0
https://doi.org/10.1007/s41412-021-00109-0
PurposeDespite major market-orientated reforms to enhance the competitive advantage of Russian domestic firms, the antecedents and consequences of frontline employee (FLE) customer orientation (CO) remain poorly understood. Acknowledging this paucity
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::7afc29b9f25fce53ea607aab5cdf6256
Publikováno v:
Journal of Retailing and Consumer Services. 66:102949
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a4aaf73326dbae40ffe3d2ac72e599e2
https://doi.org/10.1016/j.jretconser.2022.102949
https://doi.org/10.1016/j.jretconser.2022.102949
Publikováno v:
Journal of Retailing and Consumer Services. 30:212-221
This study examines the nature of relationships between customer perceptions of frontline employee service delivery (core and relational), satisfaction and selected behavioural intentions by using customers of a commercial retail bank in Russia as it
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::045c6bf837e4ac47786908a61576eea1
https://doi.org/10.1016/j.jretconser.2016.02.005
https://doi.org/10.1016/j.jretconser.2016.02.005
Publikováno v:
Journal of Retailing and Consumer Services. 23:58-69
This study extends previous research on the antecedents and outcomes of frontline employee (FLE) burnout by empirically testing the direct and moderating effects of two coping strategies in a job demand stress–strain (burnout)–job performance mod
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::939219fd1f5c7759ae4e26993468fab1
https://doi.org/10.1016/j.jretconser.2014.12.006
https://doi.org/10.1016/j.jretconser.2014.12.006
Autor:
Nicholas J. Ashill, Tanya Gibbs
Publikováno v:
International Journal of Bank Marketing. 31:305-326
PurposeThis study aims to empirically test a model of affective and behavioural job outcomes grounded in Bagozzi's reformulation of attitude theory in the novel context of a retail bank in Russia.Design/methodology/approachFrontline employees (FLEs)
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::26328f6d0c7d31afb70af9264c31a560
https://doi.org/10.1108/ijbm-10-2012-0096
https://doi.org/10.1108/ijbm-10-2012-0096
Publikováno v:
Boundary Spanning Elements and the Marketing Function in Organizations ISBN: 9783319134390
This study extends previous research on the antecedents and outcomes of frontline employee (FLE) burnout by empirically testing a job demand stress—strain (burnout)—job performance model using data from a large Russian retail bank. Contrary to fi
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::dc21f5f3c6aab0fe9d131a5faead555a
https://doi.org/10.1007/978-3-319-13440-6_3
https://doi.org/10.1007/978-3-319-13440-6_3
Autor:
Tanya Gibbs
Publikováno v:
Tatyana Gibbs
Purpose The purpose of this paper is to survey UAE legislative initiatives affecting whistleblowing. Many studies claim that whistleblowing is one of the most effective mechanisms in fighting corruption. Either done merely to satisfy regulatory requi
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::f107acf3b1e78502f2e2d58a3481dbf1
https://www.emerald.com/insight/content/doi/10.1108/JMLC-03-2020- 0031/full/pdf
https://www.emerald.com/insight/content/doi/10.1108/JMLC-03-2020- 0031/full/pdf