Zobrazeno 1 - 10
of 13
pro vyhledávání: '"Tanja Dmitrović"'
Publikováno v:
Journal of Business Economics and Management, Vol 17, Iss 5 (2016)
The relationship between customer satisfaction, customer loyalty and their antecedents, service output quality, quality of staff, corporate image, and price perception, is examined in the context of three service industries: use of the highway infras
Externí odkaz:
https://doaj.org/article/2be5ff337b4b4be89b5021496ddc0628
Publikováno v:
Journal of Business Economics and Management, Vol 17, Iss 5 (2016)
Journal of Business Economics and Management; Vol 17 No 5 (2016); 810-823
Journal of Business Economics and Management; Vol 17 No 5 (2016); 810-823
The relationship between customer satisfaction, customer loyalty and their antecedents, service output quality, quality of staff, corporate image, and price perception, is examined in the context of three service industries: use of the highway infras
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::9155e3b2274e508e177435784ee3ca10
https://journals.vgtu.lt/index.php/JBEM/article/view/2270
https://journals.vgtu.lt/index.php/JBEM/article/view/2270
Publikováno v:
Tourism Management. 31:537-546
Visitor perceptions of the quality of a tourist destination, satisfaction with their experience and the resulting behavioural intentions are vital for successful destination management and marketing. The purpose of our research is to explore the comp
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::8adad0e0ce20240d30a3270b33efc058
https://doi.org/10.1016/j.tourman.2009.06.005
https://doi.org/10.1016/j.tourman.2009.06.005
Assessing Tourism Supply Quality Using Formative Indicators: Implications for Destination Management
Autor:
Tanja Dmitrović, Vesna Žabkar
Publikováno v:
Tourism Economics. 16:405-425
Perceived tourism supply quality influences a visitor's satisfaction with a particular destination as well as his or her post-visit behaviour. It is therefore an important source of a destination's competitive advantage. To identify those destination
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::f03f093376d4f092c9ad86290d26a1f3
https://doi.org/10.5367/000000010791305608
https://doi.org/10.5367/000000010791305608
Publikováno v:
International Business Review. 18:523-535
Despite the long tradition of research on country-of-origin and consumer ethnocentrism, many of the issues remain unresolved in the literature, most notably the relationship between cognitive, affective and normative mechanisms in consumer choice beh
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::1e9bafaf17fd54e33a33d367b8c0b272
https://doi.org/10.1016/j.ibusrev.2009.05.003
https://doi.org/10.1016/j.ibusrev.2009.05.003
Autor:
Ljubica Knežević Cvelbar, Tanja Dmitrović, Irena Ograjenšek, Tomaž Kolar, Maja Makovec Brenčič, Vesna Žabkar
Publikováno v:
International Journal of Culture, Tourism and Hospitality Research. 3:116-126
The purpose of the research is to conceptualize a model of tourist satisfaction at the destination level which can serve as a background for designing a universal, parsimonious, short and easily applicable measurement instrument. The conceptual model
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::bc3c7e7e0f0fd4aba22715bb0d7f64db
https://doi.org/10.1108/17506180910962122
https://doi.org/10.1108/17506180910962122
Publikováno v:
European Journal of Marketing. 42:327-343
PurposeIn view of the increasingly dynamic ethnic composition of nation states in Europe and elsewhere, this paper aims to examine the effects of ethnic affiliation on ethnocentrism and domestic purchase bias, and to test a model of consumer ethnocen
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5fb3d75d88c264566b5c670cb062da06
https://doi.org/10.1108/03090560810852968
https://doi.org/10.1108/03090560810852968
Autor:
Tanja Dmitrović, Irena Vida
Publikováno v:
European Journal of Marketing. 41:382-395
PurposeThis paper examines consumer motivations for shopping abroad and explores the role of demographic versus socio‐psychological factors in explaining the phenomenon of cross‐border shopping.Design/methodology/approachEmpirical data were colle
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::33e87c1adf5b74236f11a7fc05b85544
https://doi.org/10.1108/03090560710728390
https://doi.org/10.1108/03090560710728390
Publikováno v:
Economic and Business Review. 16
This study investigates the sources underlying consumer animosity in Slovenia and the effects of country-specific negative attitudes on foreign purchase behavior. The empirical data were collected via 82 semi-structured, face-to-face, in-depth interv
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::266796e8eaac337afd3071c684cf4037
https://doi.org/10.15458/2335-4216.1276
https://doi.org/10.15458/2335-4216.1276
Autor:
Mateja Bodlaj, Tanja Dmitrović
Publikováno v:
European Retail Research ISBN: 9783658070373
The Slovenian retail market is one of the most concentrated retail markets in Europe. However, the large market power that large retailers exercised in the past has recently dissipated. Deteriorating macroeconomic conditions and changes in consumer b
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::8b5e96170b3bc12550757b18d3b78897
https://doi.org/10.1007/978-3-658-07038-0_4
https://doi.org/10.1007/978-3-658-07038-0_4
