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pro vyhledávání: '"Tabari H. Alexander"'
Autor:
Tabari H. Alexander, Yu Deng, Zaman M. Valli-Hasham, Kaoutar El Maghraoui, Rahul D. Sharnagat, Srikanth G. Tamilselvam, Kevin D. Wahlmeier, Divyesh Jadav, Nicolas E. Gómez, Thomas D. Griffin, Alan Bivens, Christopher M. Cramer, Vikas Agarwal
Publikováno v:
IBM Journal of Research and Development. 61:3:27-3:40
IBM's Technical Support Services division runs remote support centers, where agents provide phone support for client problems related to IBM and non-IBM hardware and software products. Support center personnel use numerous pieces of information—inc
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::6fface8c1663b80e77b94b38823c143b
https://doi.org/10.1147/jrd.2016.2628658
https://doi.org/10.1147/jrd.2016.2628658
