Zobrazeno 1 - 10
of 17
pro vyhledávání: '"Sylvan Lobo"'
Publikováno v:
Design Management Journal. 17:49-63
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::d95f5035ac2fb9f406ecfe297920ccb1
https://doi.org/10.1111/dmj.12077
https://doi.org/10.1111/dmj.12077
Autor:
Ulemba Hirom, Bhaskarjyoti Das, Sylvan Lobo, Shivani Ganwani, Mayur Jadhav, Ravi Mahamuni, Radhika Verma, Supriya Mantry
Publikováno v:
Design for Tomorrow—Volume 2 ISBN: 9789811601187
Services must scale up to meet the varying contexts and demands of diverse consumer groups, especially for global consumers, citizen services and organisational services. To enable services for scale, the activity of service design must scale up conc
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5bd769e322e0f7dad6a146957ff364eb
https://doi.org/10.1007/978-981-16-0119-4_8
https://doi.org/10.1007/978-981-16-0119-4_8
Publikováno v:
WSC
Service design deals with methods to organize people, organizations, infrastructure, communication and resources such that macro outcome parameters of the service are achieved while also ensuring excellent individual customer experience. Services are
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5b5b7eb05857d7b9a5939e05225aa332
https://doi.org/10.1109/wsc40007.2019.9004756
https://doi.org/10.1109/wsc40007.2019.9004756
Publikováno v:
Smart Innovation, Systems and Technologies ISBN: 9789811359767
A service blueprint (SBP) is a powerful representation tool which depicts critical aspects of service encounters—the basic building blocks of a service. It helps to understand the current service encounters and to specify the designed service. For
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b61f2dcfb30ae2703c8a510e5044e826
https://doi.org/10.1007/978-981-13-5977-4_68
https://doi.org/10.1007/978-981-13-5977-4_68
Autor:
Ulemba Hirom, Shivani Sharma, Sylvan Lobo, Ravi Mokashi Punekar, Pramod Khambete, Ravi Mahamuni
Publikováno v:
IndiaHCI
Personas have become integral to the user-centered design process, enabling designers to acquire empathy for the users, and guiding the design. Effective personas need to be representative of the user population. Persona creation based on immersive d
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::f2f655824ab65398dfdf13bec650ffc6
https://doi.org/10.1145/3297121.3297126
https://doi.org/10.1145/3297121.3297126
Publikováno v:
Communications in Computer and Information Science ISBN: 9783319587523
HCI (30)
HCI (30)
Participatory Design (PD) in an ICTD context can be challenging due to various constraints of lesser literacy, exposure to technology, infrastructure, socio-cultural factors and power distances amongst others inhibiting users to participate. In this
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::7efa25124c04e2ff2d5d4578a0f74720
https://doi.org/10.1007/978-3-319-58753-0_45
https://doi.org/10.1007/978-3-319-58753-0_45
Publikováno v:
Human-Computer Interaction – INTERACT 2017 ISBN: 9783319680583
INTERACT (4)
INTERACT (4)
Widespread adoption of touchscreen phones among blind users seems inevitable. Blind users face significant challenges in terms of accessibility and inclusion in the smartphone environment, despite prevalence of screen-readers and assistive software.
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::99deba4802219a2b4ca7498e56d5a430
https://doi.org/10.1007/978-3-319-68059-0_1
https://doi.org/10.1007/978-3-319-68059-0_1
Publikováno v:
Human-Computer Interaction – INTERACT 2017 ISBN: 9783319680583
INTERACT (4)
INTERACT (4)
Smartphones are increasingly becoming a device of choice or are imperative in the discourse of Digitization of services such as banking within a developing country like India. At the same time, a large population within India is less-literate [1, 4,
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5c516720f67576e6569d3e22d51f1e5c
https://doi.org/10.1007/978-3-319-68059-0_59
https://doi.org/10.1007/978-3-319-68059-0_59
Autor:
Anirudha Joshi, Vivek Paul, Pankaj Doke, Varun Mevada, Abhijith Kr, Sylvan Lobo, Nupur Aggarwal
Publikováno v:
Intelligent Human Computer Interaction ISBN: 9783319525020
IHCI
IHCI
This paper describes the insights gained from user studies conducted with less-literate smartphone users in the context of Usable Smartphone Information Security. For the purpose of this study, we present the analysis and findings from 70 users. 37 u
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::2a493724c8f15f6a1e0c6fe3ee04ac1d
https://doi.org/10.1007/978-3-319-52503-7_17
https://doi.org/10.1007/978-3-319-52503-7_17
Autor:
Sylvan Lobo
Publikováno v:
IndiaHCI
The Mumbai Suburban Railway, connecting Mumbai and its suburbs, is a lifeline to the city transporting over 8 million commuters daily. The railway suffers from a lot of accidents and fatalities owing primarily to excessive crowding and people crossin
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::18b5c38b1199b273d97fb247a7c033dc
https://doi.org/10.1145/2835966.2836282
https://doi.org/10.1145/2835966.2836282