Zobrazeno 1 - 10
of 38
pro vyhledávání: '"Sydney Roslow"'
Publikováno v:
Revista do Serviço Público. 51:28-39
Este estudo demonstra que, quando os usuários têm influência dentro de uma agência pública, seu nível de satisfação é mais alto. No entanto, quando os usuários têm pouca ou nenhuma influência, o desempenho das agências governamentais rec
Publikováno v:
Proceedings of the 1995 Academy of Marketing Science (AMS) Annual Conference ISBN: 9783319131467
Marketers are interested in the characteristics of consumers. Frequently, they possess knowledge concerning demographic traits of customers so that they can channel their efforts to those who might be most receptive to their products. In addition to
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::b3619eedbeebdcce3170ca762264a02b
https://doi.org/10.1007/978-3-319-13147-4_11
https://doi.org/10.1007/978-3-319-13147-4_11
Publikováno v:
Developments in Marketing Science: Proceedings of the Academy of Marketing Science ISBN: 9783319131405
This paper develops a Customer Satisfaction Survey instrument to help organizations measure satisfaction with their service. An eight stage process was used to develop the instrument. Following pilot studies, a preliminary instrument of 25 items was
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ed3833b2bd61a34106c5f40860dc0fa0
https://doi.org/10.1007/978-3-319-13141-2_44
https://doi.org/10.1007/978-3-319-13141-2_44
Publikováno v:
International Business Review. 12:563-579
By definition, a concurrent approach in the global market introduces a new product across a company’s global target market, ahead of competition. From the perspective of global consumer segments and theory of organizational motivation, this paper d
Publikováno v:
Journal of Consumer Marketing. 19:149-165
The present study investigates changes in the shopping behavior of today’s mall patrons as opposed to those in the early 1990s. Data collected in the sample surveys included respondents’ demographic attributes, shopping motivations, situational f
Publikováno v:
European Journal of Marketing. 34:1167-1180
Explores seasonal differences in the purchase behaviour of shoppers in Cyprus. The analysis investigates situational factors and demographic/lifestyle attributes associated with consumers’ shopping behaviour in summer and winter. The situational fa
Publikováno v:
Journal of Consumer Marketing. 17:106-119
Compares the shopping behavior of Chilean consumers with those in the USA. Chilean mall visits were driven, first and foremost, by purchase; in contrast, consumers in the USA visited their mall for more diverse reasons, largely revolving around enter
Publikováno v:
International Marketing Review. 16:476-503
Although the impact of market‐driven learning on new product success in export markets is assumed in the literature, its role is not yet empirically tested due to an absence of the concept operationalization. Develops a conceptual framework of mark
Publikováno v:
Journal of International Consumer Marketing. 12:57-72
This paper explores the universality of Belk's concept of the relationship of situational variables and consumer purchase behaviors within two island cultures, Grenada and Cyprus. The analysis revealed that consumers in the two countries were signifi
Publikováno v:
European Journal of Marketing. 33:365-387