Zobrazeno 1 - 2
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pro vyhledávání: '"Swee L. Chia"'
Publikováno v:
International Journal of Bank Marketing. 27:218-241
PurposeThe purpose of this paper is to examine what factors influence the satisfaction, loyalty, and behavioral intentions of the members of Generation Y with regard to their banking needs.Design/methodology/approachUsing a multiple‐item survey ins
Publikováno v:
Journal of Product Innovation Management. 10:66-74