Zobrazeno 1 - 10
of 73
pro vyhledávání: '"Suzana Marković"'
Autor:
Ksenija Musa-Juroš, Josipa Mijoč, Jasna Horvat, Vesna Ilakovac, Suzana Marković, Aleksandar Racz
Publikováno v:
Acta Clinica Croatica, Vol 57., Iss 2., Pp 235-241 (2018)
Medical activity is assumed to be service activity the effects of which can be measured. The SERVQUAL scale was used as a starting point for our research, which resulted in a new, adopted scale called MEDQUAL. The MEDQUAL scale aims to measure the qu
Externí odkaz:
https://doaj.org/article/a16138529ef642088bec6220f72d6bc9
Publikováno v:
Facta Universitatis. Series, Teaching, Learning and Teacher Education, Pp 161-172 (2018)
The paper discusses the role of teachers and school professional teams in prevention of digital violence in order to increase the safety of students while using the information and communication technology. The school as the center of the educational
Externí odkaz:
https://doaj.org/article/1458bcd836184f6698d3d5aa57720a4f
Autor:
Suzana Marković
Publikováno v:
Društvene i Humanističke Studije, Vol 2, Iss 1 (2), Pp 140-153 (2017)
The paper deals with the ways of realization of speech act of complaining in the political discourse, more precisely, in the three presidential debates between Donald Trump and Hillary Clinton. The examples of complaint are analyzed from the syntacti
Externí odkaz:
https://doaj.org/article/db7ad72c29dc487ca40bde0c810a817c
Publikováno v:
Tourism and Hospitality Management, Vol 20, Iss 2, Pp 155-170 (2014)
The purpose – Service quality and customer satisfaction have been extensively researched in the profit sector, but are also important in the non-profit sector. Specialty hospitals and health spas operate in the non-profit sector in Croatia, but som
Externí odkaz:
https://doaj.org/article/b322ebfba8e74420a068f25765a97edc
Autor:
Suzana Marković, Sanja Raspor Janković
Publikováno v:
Tourism and Hospitality Management, Vol 19, Iss 2, Pp 149-164 (2013)
Purpose – The purpose of the present study was to examine the relationship between service quality and customer satisfaction. The main objective was to discuss the impact of perceived service quality dimensions on customer satisfaction in the hotel
Externí odkaz:
https://doaj.org/article/eda8b391d7f24767a2f75fd3d04a2269
Publikováno v:
Ekonomski Vjesnik, Vol XVII, Iss 1-2, Pp 63-75 (2004)
The research has examined the SERVQUAL instrument as a possible measure to assist managers and researchers in evaluating service quality. The SERVQUAL instrument can serve as a useful indicator for managers in health tourism sector attempting to ide
Externí odkaz:
https://doaj.org/article/9af884ebb4734d888e6c5ace70801cd0
Publikováno v:
Ekonomski Vjesnik, Vol XIII, Iss 1-2, Pp 97-106 (2000)
Prikupljanje podataka u društvenim istraživanjima predstavlja prvu fazu procesa istraživanja društvenog fenomena. Načini na koje će podaci biti prikupljeni utjecat će i na kvalitetu samih podataka. Neke od mogućih tehnika prikupljanja podata
Externí odkaz:
https://doaj.org/article/6069d93b80554aca83806aa7c3757469
Publikováno v:
Problems of Education in the 21st Century. 80:565-587
International conventions state that the right to an education is a basic human right which countries are obliged to guarantee. In Serbia, as in most countries, this right is guaranteed by the Constitution. However, data on a large part of the struct
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::0ecad58e0998a22dc2c16e563d8a9e81
https://doi.org/10.33225/pec/22.80.565
https://doi.org/10.33225/pec/22.80.565
Autor:
Suzana Marković
Publikováno v:
JEZIK, KNJIŽEVNOST, MOĆ/LANGUAGE, LITERATURE, POWER ISBN: 9788673796185
The paper deals with the analysis of directive speech acts, both direct and indirect, in dialogues selected from the six American feature-length films. Directives which include requests, suggestions, advice, pleas etc. are speech acts in which the sp
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::790decbb7985bac39e2a1433837075c9
https://doi.org/10.46630/jkm.2023.9
https://doi.org/10.46630/jkm.2023.9
Publikováno v:
Balkans Journal of Emerging Trends in Social Sciences. 4:122-131
The present study explores tourism experience construct and its outcomes at a local heritage site in Croatia. It aims to investigate potential differences in heritage tourism experience in regard to visitors’ nationality and frequency of visiting t
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::ad4cfebe4161bf0bc6ccd0ed42a4829c
https://doi.org/10.31410/balkans.jetss.2021.4.2.122-131
https://doi.org/10.31410/balkans.jetss.2021.4.2.122-131