Zobrazeno 1 - 10
of 16
pro vyhledávání: '"Suné Donoghue"'
Publikováno v:
The Retail and Marketing Review, Vol 18, Iss 1, Pp 1-24 (2022)
This cross-country comparison of consumer decision-making styles for brick-and-mortar and online shopping was inspired by notable changes in the marketplace. Conflicting evidence of the popularity of brick-and-mortar versus online shopping globally a
Externí odkaz:
https://doaj.org/article/de9fc7452be54671b7c9046cf38aa981
Publikováno v:
International Journal of Retail & Distribution Management. 47:571-588
Purpose Using the millennial cohort the purpose of this paper is to assess differences in shopping mall behaviour between three intra-cohorts groups: adolescents (13–17), emerging adults (18–23) and young adults (24–30+). Design/methodology/app
Publikováno v:
Southern African Business Review; Vol 20, No 1 (2016); 183-207
Small and medium enterprises are increasingly considered as playing an important role in the economy of many countries, including South Africa. Unfortunately, home-based businesses in particular, such as most of the custom-made clothing businesses, a
Publikováno v:
Journal of Retailing and Consumer Services. 63:102664
In South Africa, Karoo Lamb is a prestigious product associated with free range production. This study examined the influence of subjective and objective Karoo Lamb knowledge, the importance of label information, and demographics on consumers' willin
Publikováno v:
International Journal of Consumer Studies. 40:257-267
The purpose of this research is to extend an understanding of how Black and White South African consumers’ causal attributions for major household appliance performance failures impact on their anger and subsequent complaint behaviour. A survey was
Publikováno v:
International Journal of Consumer Studies. 40:385-399
Although there is immense international support for consumer protection, the notion exists that consumer protection can only exist in developed countries with ample fiscal resources and expertise to properly act in the interest of consumers. This con
Publikováno v:
Journal of Retailing and Consumer Services. 56:102191
Over time, researchers have explored and used diverse methodologies and innovative techniques to gain a better understanding of consumer behaviour. The laddering technique, in particular, has drawn considerable interest in recent years. Scholars acro
Publikováno v:
Journal of Retailing and Consumer Services. 21:293-305
This study provides evidence of consumers׳ perception of the complexity of a variety of product/service decisions in terms of a complexity continuum and indicates how such categorisation is influenced by specific demographic characteristics, specifi
Autor:
Helena Maria De Klerk, Suné Donoghue
Publikováno v:
International Journal of Consumer Studies. 37:214-221
With the disconfirmation paradigm, Day and Landon's taxonomy of complaint behaviour, and the cognitive appraisal theory developed by Lazarus and colleagues as theoretical approach, this study explored and described consumers' anger and coping strateg
Publikováno v:
International Journal of Consumer Studies. 35:153-163
Although not regarded as the major culprits in terms of the degradation of the world's resources, consumers in developing countries such as South Africa should be encouraged to realize their potential contribution to save our planet. This research in