Zobrazeno 1 - 10
of 31
pro vyhledávání: '"Subimal Chatterjee"'
Publikováno v:
Judgment and Decision Making, Vol 13, Pp 509-513 (2018)
Two studies replicate the anomaly identified by Frederick, Meyer and Levis (2015) and Frederick, Levis, Malliaris and Meyer (2018). People show typical risk averse behavior by valuing risk below the focal lottery’s expected value, but they do not b
Externí odkaz:
https://doaj.org/article/ebdb6cb94dfe4ddaaa41bd48774d2f1d
Publikováno v:
Journal of Consumer Behaviour. 21:1268-1279
Publikováno v:
Journal of Consumer Marketing. 38:766-779
Purpose Service providers often recommend unnecessary and expensive services to unsuspecting consumers, such as recommending a new part when a simple fix to the old will do, a phenomenon known as overprovisioning. The purpose of this paper is to exam
Publikováno v:
Journal of Consumer Marketing, 2014, Vol. 31, Issue 5, pp. 351-359.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/JCM-04-2014-0949
Publikováno v:
Journal of Consumer Marketing. 38:397-409
Purpose When a product fails out of negligence on the seller’s part, consumers can either retaliate against the seller, more so if a third party encourages them to do so, or forgive the seller should the seller express remorse. This paper aims to e
Publikováno v:
Journal of Business Research. 115:1-13
We investigate how higher versus lower-equity brands attract negative word of mouth (NWOM) from consumers when they fail in the marketplace. We find that the dynamics are conditional on the focal consumers’ desire for opinion leadership (OL) and th
Publikováno v:
Journal of Business Research. 114:173-185
Consumers often judge short trading that profit when asset prices fall to be less moral than long trading that profit when asset prices rise. In this research, we show that the relatively lower moral judgments of short trades/traders make consumers f
Publikováno v:
Journal of Business Research. 113:39-48
Surprise is a neutral amplifier of emotions and used by marketers to elevate customer affect from satisfaction to delight. The dark side of surprise, however, is that it can turn something mildly unpleasant into something very unpleasant. In this pap
Publikováno v:
Journal of Business Research. 101:183-193
We investigate how fearful and angry consumers react to the scope (number of customers affected) of a data breach. In two laboratory studies, we show that whereas fear makes consumers scope sensitive such that their intentions not to purchase from th
Autor:
Kristie A. McHugh, Andra Serban, Francis J. Yammarino, Subimal Chatterjee, Shelley D. Dionne, Hiroki Sayama
Publikováno v:
The Leadership Quarterly. 27:218-241
This multi-level (individual and collective) study examines collective decision making as it relates to the performance metric of collective decision quality. A collectivistic leadership approach is used, as leaderless collectives engaged in decision