Zobrazeno 1 - 10
of 35
pro vyhledávání: '"Subhash C. Lonial"'
Publikováno v:
Journal of Business Research. 105:154-167
The purpose of this paper is to investigate entrepreneurial orientation (EO)—a performance relationship in the hospital industry, an important part of the world economy. We also examine the moderating role of operational flexibility (OF), a relativ
Publikováno v:
Journal of Small Business Management. 57:268-295
Despite the maturing entrepreneurial orientation literature, limited advance has occurred in the theoretical aspect of entrepreneurial orientation–firm performance relationship, and wide‐ranging em...
Publikováno v:
International Journal of Operations & Production Management. 39:739-766
Purpose Premised on dynamic capability theory, the purpose of this paper is to explore the link between entrepreneurial orientation (EO) and operational responsiveness (OR). In addition, grounded in contingency theory, the authors examine the roles o
Publikováno v:
International Journal of Production Research. 56:3733-3755
The purpose of this paper is to develop and validate an operational flexibility construct that can serve as a general theory in operations management in the context of the hospital industry. The ef...
Publikováno v:
Journal of Strategic Marketing. 26:318-338
A service provider achieves competitive advantage by configuring appropriate strategic orientation and customer value type. This paper addresses three important issues: (i) which customer value type (economical, relational or technical) is important
Autor:
Subhash C. Lonial, Robert E. Carter
Publikováno v:
Journal of Small Business Management. 53:94-113
Recent studies suggest that market, entrepreneurial, and learning orientations individually improve firm performance. In this study, we suggest that each of the orientations can enhance company suc...
Publikováno v:
Journal of Business Research. 64:1320-1326
A number of studies in the marketing literature have examined the construct of market orientation (MO). These studies generally show a positive link between MO and organizational performance. This paper examines MO specifically in the context of smal
Publikováno v:
Journal of Business Logistics. 32:240-253
In the hospital context, when responsiveness is high, relational exchange with suppliers associates with better financial performance. But when a hospital’s responsiveness is low, relational exchange has no effect on performance—the hospital’s
Publikováno v:
Total Quality Management & Business Excellence. 21:813-827
The growth of the service sector in the US spawned a strong interest and growing body of literature related to the measurement of service quality. SERVQUAL, a multi-item scale first proposed by Parasuraman, Zeithaml, and Berry (1985), has been used f
Publikováno v:
Quality Management Journal. 17:8-24
Prior research is ambiguous on the impact of quality management practices on health care performance. This research helps clarify the definition of quality management by splitting it into two components: quality process and quality context. Analysis