Zobrazeno 1 - 4
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pro vyhledávání: '"Stephen J. Tvorik"'
Publikováno v:
Journal of Professional Services Marketing. 17:41-67
The purpose of this study is to articulate a logical structure of performance as represented by a model used to guide value-based management. It can be used to analyze industry leaders and to develop a comparative performance profile. As a strategic
Autor:
Michael H. McGivern, Stephen J. Tvorik
Publikováno v:
Management Decision. 35:417-435
A holistic, integrative and synergistic performance model is defined by inter‐firm variables represented as economic rates of return for both economic and organizational factors. These variables are used to examine performance variance and their ec
Autor:
Stephen J. Tvorik, Robert Boissoneau
Publikováno v:
Journal of Customer Service in Marketing & Management. 3:19-34
Autor:
Stephen J. Tvorik, Robert Boissoneau
Publikováno v:
Journal of Professional Services Marketing. 15:5-29