Zobrazeno 1 - 10
of 17
pro vyhledávání: '"Stephen Chi-Tsun Huang"'
Publikováno v:
Service Business
Loyal customers are good soldiers who behave favorably toward service firms. As increasing number of universities are facing “a candle burning at both ends” due to low birth rate and high global competition, this study integrates alumni participa
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::17077ee21504f0f4aec77f291d81bb79
http://europepmc.org/articles/PMC8776389
http://europepmc.org/articles/PMC8776389
Publikováno v:
Journal of Service Theory and Practice. 31:756-782
PurposeCollectivism in service research is so bound with Asian cultures as to risk being overly deterministic. Contesting this stereotype, this paper surfaces the individualistic consumption facets of consumers within a collectivist cultural setting,
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::cfe5dbc9f6858615fe8f2d5691cc61ac
https://doi.org/10.1108/jstp-06-2020-0135
https://doi.org/10.1108/jstp-06-2020-0135
Publikováno v:
Asia Pacific Journal of Marketing and Logistics. 34:268-286
PurposeThe purpose of this paper is to explore differences in the behavioural intentions of consumers in different countries, i.e. Japan, UK and Taiwan by employing a customer-based value model.Design/methodology/approachA total of 305 consumers of o
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::473e5d7ffb9026915f3adf91b46c8f9a
https://doi.org/10.1108/apjml-12-2019-0743
https://doi.org/10.1108/apjml-12-2019-0743
Publikováno v:
Asia Pacific Journal of Tourism Research. 25:841-857
Drawing on the dramaturgy and the stimulus–organism–response theories, this study examines how the dramaturgical elements motivate attendee revisit intention through the mediation of emotion and pe...
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::91fd59a6a9aa1aefada1b4cd1187ebaa
https://doi.org/10.1080/10941665.2020.1768128
https://doi.org/10.1080/10941665.2020.1768128
Autor:
Stephen Chi-Tsun Huang, Kuen-Hung Tsai
Publikováno v:
Journal of Service Management. 31:1-23
PurposeMany service firms have adopted creativity reinforcement mechanisms to manage employee-based service creativity so as to pursue their performance growth. However, its impact on firm performance has rarely been investigated in the extant resear
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::27fd3f321e278b2547acf8c39f023e9a
https://doi.org/10.1108/josm-02-2018-0041
https://doi.org/10.1108/josm-02-2018-0041
Publikováno v:
Population Health Management
During the COVID-19 pandemic, government social marketing messages support strategies of suppression (often stay-at-home orders or lockdowns) and/or mitigation (through testing, isolation, and tracing). Success at lowering the virus reproduction rate
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::08774e0cfe6e755b11144becab6b05dc
https://pubmed.ncbi.nlm.nih.gov/32882155
https://pubmed.ncbi.nlm.nih.gov/32882155
Publikováno v:
The Service Industries Journal. 37:521-543
Customer participation of mandatory (ensuring the completion of a service delivery) and voluntary behaviours (achieving the optimal results of the service) influence the outcomes of service organizations. This study examines how service firms transfo
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::9dac26eca59ed1e774cd8161d5ea1502
https://doi.org/10.1080/02642069.2017.1337099
https://doi.org/10.1080/02642069.2017.1337099
Publikováno v:
Internet Research. 27:428-448
Purpose The purpose of this paper is to examine the impact of the customer- and firm-focused driving factors, relationship quality (RQ), and identification on customer citizenship behaviors (CCB) on corporate social networking sites (SNS), as well as
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::2bc9b5f7fcd572ecfb89fd5678738b98
https://doi.org/10.1108/intr-12-2015-0331
https://doi.org/10.1108/intr-12-2015-0331
Autor:
Stephen Chi-Tsun Huang, Tsui-Ju Huang
Publikováno v:
Asia Pacific Journal of Marketing and Logistics. 28:683-708
Purpose The purpose of this paper is to discuss four main research questions which are as follows: how does a consumer turn into a devoted fan? How does a devoted fan react to the expansion of a human brand? What kind of strategies does a devoted fan
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::370522a11b94c8a032d378423aa89629
https://doi.org/10.1108/apjml-07-2015-0111
https://doi.org/10.1108/apjml-07-2015-0111
Autor:
Stephen Chi-Tsun Huang, Nai-Hua Chen
Publikováno v:
Human Factors and Ergonomics in Manufacturing & Service Industries. 26:177-190
Domestic technologies, such as assistant robots, have the potential to provide considerable assistance to families in societies with aging populations and increasing labor costs. This study intends 1 to test a series of innovation adoption theories t
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::441f25758ad1efe4d68018fc324adcb9
https://doi.org/10.1002/hfm.20621
https://doi.org/10.1002/hfm.20621