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The amount of online reviews is growing significantly. Between 2014 and 2017 the number of reviews for TripAdvisor grew by 300% and for Yelp by 208%. However, not all online reviews are equally valuable. Some reviews are perceived to be more helpful
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https://explore.openaire.eu/search/publication?articleId=doi_dedup___::0f297a31d27b9352a916eedc90b15357
Design Thinking (DT) has gained attention as a problem-solving method that drives innovation. However, the implementation and application of DT in firms seems challenging. While we know that especially non-designers have problems in adopting DT, we d
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od_________2::a497741e1351670bbaa77e6f7ee177b4
http://www.alexandria.unisg.ch/261501/
http://www.alexandria.unisg.ch/261501/
Akademický článek
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Enterprises are forecasted to spend more on chatbots than on mobile app development by 2021. Up to today little is known on the roles chatbots play in facilitating feedback exchange. However, digitization and automation put pressure on companies to s
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https://explore.openaire.eu/search/publication?articleId=od_________2::c7a42d9a5d5672ac3ba33a5e3261c9ef
http://www.alexandria.unisg.ch/257166/
http://www.alexandria.unisg.ch/257166/
Autor:
Stöckli, Emanuel
Feedback is essential for learning and progress. However, the concept of feedback is used for a multitude of purposes in an overwhelming diversity of fields such as performance management, education, and information retrieval. Given a fragmented land
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od_________2::dc1652707ddd38c8df9e9e8c7374f41a
https://www.alexandria.unisg.ch/257203/
https://www.alexandria.unisg.ch/257203/
Publikováno v:
Proceedings of the European Conference on Information Systems (ECIS); 2019, p1-18, 18p
Akademický článek
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