Zobrazeno 1 - 10
of 162
pro vyhledávání: '"Spokojenost zákazníků"'
Publikováno v:
E+M Ekonomie a Management. 25:118-133
Customer retention is a critical factor in companies’ survival, and both service quality and social media are important means of retaining customers. However, despite this importance of these antecedents, only a few studies considered the effects o
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::96d5728cecdc4f25587319f9f61df9ea
https://doi.org/10.15240/tul/001/2022-2-008
https://doi.org/10.15240/tul/001/2022-2-008
Autor:
Otradovcová, Andrea
This Master's thesis focuses on a marketing audit of customer satisfaction. In the first part of the thesis is a necessary theoretical background. The marketing audit focused on customer satisfaction is performed in the analytical part. Based on the
Externí odkaz:
http://www.nusl.cz/ntk/nusl-442926
Autor:
Franek, Jan
The subject of this thesis is to analyze customer satisfaction of the climbing center „Tendon Wallstreet Jihlava“. The thesis is divided into four main parts. The first part is the goals of the work and the chosen methodology. The second part con
Externí odkaz:
http://www.nusl.cz/ntk/nusl-442923
Autor:
Ondráček, Leon
The master’s thesis focuses on customer satisfaction of the chosen company. Analysis of the internal and external environment of the company, SWOT analysis, questionnaire, cluster analysis and importance-satisfaction analysis are used to achieve th
Externí odkaz:
http://www.nusl.cz/ntk/nusl-442873
Autor:
Roztočil, Jiří
Title: Customer satisfaction with services of Avalon fitness center Objectives: The main goal of this diploma thesis is to determine customer satisfaction with the services provided by Avalon fitness center through the SERVPERF questionnaire. Based o
Externí odkaz:
http://www.nusl.cz/ntk/nusl-437711
The purpose of this research is to define the level of significance for various indicators that influence the degree of consumer satisfaction regarding the use of FinTech technologies and services. The most important factors that influence the level
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::9ac06afaeead806b4df44e6896ef3bf2
http://hdl.handle.net/11025/43620
http://hdl.handle.net/11025/43620
Autor:
Roztočil, Jiří
Title: Customer satisfaction with services of Avalon fitness center Objectives: The main goal of this diploma thesis is to determine customer satisfaction with the services provided by Avalon fitness center through the SERVPERF questionnaire. Based o
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______2186::3384e13852de492f47cf9d238a60ce11
http://www.nusl.cz/ntk/nusl-437711
http://www.nusl.cz/ntk/nusl-437711
Autor:
BLAŽKOVÁ, Markéta
The aim of this diploma master is to analyse the purchasing habits and satisfaction of clients of a shopping centre, evaluate recent changes and propose possible measures to improve the current situation. The theoretical part of the thesis contains i
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______2186::6fff2ca51cc89bb6787998a3f15c8b54
http://www.nusl.cz/ntk/nusl-518675
http://www.nusl.cz/ntk/nusl-518675
Autor:
Vymětalová, Simona
The main intention of the diploma thesis is to analyze customers satisfaction in chosen company. Based on results of sectorial analyses are devise measures to improve the current situation. First part of the thesis desribes theoretical background. Ev
Externí odkaz:
http://www.nusl.cz/ntk/nusl-416824