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Akademický článek

Development of models for managing the population mass service system in a bank

Publikováno v: E3S Web of Conferences, Vol 474, p 02006 (2024)

This paper presents models for evaluating the effectiveness of management tasks in Public Service Systems (PSSs), a mathematical model based on the analytical hierarchy process method for distributing elderly and conflicting customers along routes to

Externí odkaz: https://doaj.org/article/2c0f14cc45d84c98a985215146ade780

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Akademický článek

Models and algorithms for managing the emotional state of customers in commercial banks using deep convolutional neural networks

Autor: Soma Guedes

Publikováno v: E3S Web of Conferences, Vol 419, p 02008 (2023)

In this research, a model for managing the emotional state of customers in a commercial bank has been developed using a deep convolutional neural network (DCNN) and algorithms for distributing conflicting customers along the routes to the certain ope

Externí odkaz: https://doaj.org/article/a9ba4cc272874796a478580e54a85e26

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Periodical

Development of an emotion and age recognition model based on the combination of local binary patterns and squeeze-and-excitation block method

Autor: Eshankulov, Khamza, Gibadullin, Arthur, Soma, Guedes, Kopanitsa, Georgy

Publikováno v: Proceedings of SPIE; July 2024, Vol. 13217 Issue: 1 p132170I-132170I-6, 1189537p

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