Zobrazeno 1 - 5
of 5
pro vyhledávání: '"Självbetjäningsteknik"'
Autor:
Bengtsson, Lina
Self-service technologies (SSTs) have grown rapidly and aim to help customers self-serve. Self-service can be facilitated through help centers, which offers information and support. As the demand for on-going support continues to rise, it is importan
Externí odkaz:
http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-340704
Autor:
Ekman, Emelie
The retail industry is a competitive environment moving towards being rather service-oriented than product-oriented. It is hence essential for businesses to comprehend the market and act accordingly to differentiate themselves. A way of gaining compe
Externí odkaz:
http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-188933
Författare: Thomas Joelsson & Christian Liljestrand Handledare: Carina Lejonkamp Examinator: Leif V Rytting Kurs: Examensarbete 15hp - Inriktning Detaljhandeln & Service Management Titel: Höger eller vänster – vilken hand föredrar konsumenten?
Externí odkaz:
http://urn.kb.se/resolve?urn=urn:nbn:se:lnu:diva-54585
Autor:
Ekman, Emelie
The retail industry is a competitive environment moving towards being rather service-oriented than product-oriented. It is hence essential for businesses to comprehend the market and act accordingly to differentiate themselves. A way of gaining compe
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::3fe949752d81c80ee88299ba6d472411
http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-188933
http://urn.kb.se/resolve?urn=urn:nbn:se:kth:diva-188933
Autor:
Khatibnia, Payam, Toivonen, Jakob
Titel: Vägen till bankens mobilapp – En studie i storbankernas implementeringsarbete Syfte: Syftet med denna studie är att analysera hur svenska storbanker implementerar sin mobil självbetjäningsteknik (SST) bland konsumenter. Studien ska bidra
Externí odkaz:
http://urn.kb.se/resolve?urn=urn:nbn:se:hig:diva-16436