Zobrazeno 1 - 9
of 9
pro vyhledávání: '"Sivakumar, Soumya"'
Publikováno v:
Prometheus, 2021 Sep 01. 37(3), 259-285.
Externí odkaz:
https://www.jstor.org/stable/10.13169/prometheus.37.3.0259
Autor:
Sivakumar, Soumya
While an impressive body of work on service recovery and customer retention through problem solving exists, organizations often face situations that involve customers behaving badly—that is, customers who behave in a way that is problematic and vio
Externí odkaz:
http://rave.ohiolink.edu/etdc/view?acc_num=case1171908347
Autor:
Sivakumar, Soumya.
Publikováno v:
online version.
Thesis (Ph. D.)--Case Western Reserve University, 2007.
"October 2006." Weatherhead School of Management. [Department of Marketing and Policy Studies]. Includes bibliographical references. Available online via OhioLINK's ETD Center.
"October 2006." Weatherhead School of Management. [Department of Marketing and Policy Studies]. Includes bibliographical references. Available online via OhioLINK's ETD Center.
Externí odkaz:
http://rave.ohiolink.edu/etdc/view?acc%5Fnum=case1171908347
Autor:
Shivdas, Avinash1 avinash_shivdas@am.amrita.edu, Sivakumar, Soumya2
Publikováno v:
AMA Summer Academic Conference Proceedings. 2022, Vol. 33, p1006-1008. 3p.
Autor:
Mummalaneni, Venkatapparao1 (AUTHOR) vmummala@vsu.edu, Sivakumar, Soumya2 (AUTHOR)
Publikováno v:
Journal of Relationship Marketing. 2008, Vol. 7 Issue 3, p257-273. 17p. 2 Charts.
Autor:
Shivdas, P., Sivakumar, Soumya
Publikováno v:
Education & Information Technologies; Nov2016, Vol. 21 Issue 6, p1913-1925, 13p
Autor:
Sivakumar, Soumya, Singh, Jagdip
Publikováno v:
AMA Winter Academic Conference Proceedings. 1999, Vol. 10, p172. 2p.
Publikováno v:
AMA Summer Academic Conference Proceedings; 2006, Vol. 17, p112-113, 2p
Autor:
Sivakumar, Soumya
Publikováno v:
South Asian Journal of Global Business Research, 2012, Vol. 1, Issue 2, pp. 314-317.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/20454451211252804