Zobrazeno 1 - 10
of 12
pro vyhledávání: '"Silvia Ortiz Bonnín"'
Publikováno v:
Current Psychology. 41:2521-2534
Emotion work, or the requirement to display certain emotions at the workplace, has been predominantly studied from an individual perspective. However, many services are commonly provided by work-units and teams and, therefore, studying ‘unit emotio
Autor:
María Esther García-Buades, Beatriz Sora-Miana, Silvia Ortiz-Bonnín, Amparo Caballer-Hernández, María Isabel Montañez-Juan
Publikováno v:
Revista Psicologia: Organizações e Trabalho. 19:853-858
Publikováno v:
The Cambridge Handbook of Workplace Affect
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::a1d3e8ae19bfd5991177a09781e86696
https://doi.org/10.1017/9781108573887.023
https://doi.org/10.1017/9781108573887.023
Autor:
María Esther García-Buades, Maria Isabel Montañez-Juan., Silvia Ortiz-Bonnín, Carmen Ramis, María Antonia Manassero-Mas, Francisco Rejón-Guardia
Publikováno v:
EDULEARN Proceedings.
Autor:
José M. Peiró, Silvia Ortiz-Bonnín, Malgorzata W. Kozusznik, Maria Isabel Montañez-Juan., M. Esther García-Buades
Publikováno v:
International Journal of Environmental Research and Public Health
The happy-productive worker thesis (HPWT) assumes that happy employees perform better. Given the relevance of teams and work-units in organizations, our aim is to analyze the state of the art on happy-productive work-units (HPWU) through a systematic
Publikováno v:
Journal of Personnel Psychology. 15:125-133
Abstract. Emotion work, or the requirement to display certain emotions during service interactions, may produce burnout when these emotions are not truly felt – emotion rule dissonance. Building on the support-buffering model we hypothesized that a
Publikováno v:
European Journal of Work and Organizational Psychology. 25:597-612
Building on the interactionist approach and the consideration of service organizations as open-systems, this study examines the moderating role of team climate for innovation on the relationship between team engagement and service performance. The sa
Publikováno v:
Creativity and Innovation in Organizations ISBN: 9780203732427
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::f2d36ae1bd9dc4d04ac6395515ef588e
https://doi.org/10.4324/9780203732427-10
https://doi.org/10.4324/9780203732427-10
Autor:
Ángel Vázquez Alonso, María Antônia Manassero Mas, Antoni Bennàssar Roig, Silvia Ortiz Bonnin
Publikováno v:
Revista de Ensino de Ciências e Matemática, Vol 3, Iss 3 (2023)
Externí odkaz:
https://doaj.org/article/911fd58f41ba4b0bb96ed58d78927ba7
Autor:
Silvia, Ortiz Bonnín, Capilla, Navarro Guzmán, Esther, García Buades, Carmen, Ramis Palmer, M Antonia, Manassero Mas
Publikováno v:
Psicothema. 24(2)
This study presents the validity and reliability analysis of a questionnaire that assesses emotion work in the service sector. Emotion work is a term introduced by Hochschild (1983) and it refers to the expression of organizationally desirable emotio