Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Silva, Vítor Hugo Ferreira da"'
Publikováno v:
Repositório Científico de Acesso Aberto de Portugal
Repositório Científico de Acesso Aberto de Portugal (RCAAP)
instacron:RCAAP
Repositório Científico de Acesso Aberto de Portugal (RCAAP)
instacron:RCAAP
Submitted by Ana Rebelo (amsr@isep.ipp.pt) on 2019-01-24T15:06:17Z No. of bitstreams: 1 DM_VitorSilva_2018_MEEC.pdf: 6319324 bytes, checksum: 546af431d58b7b508a727dce3a15378d (MD5) Approved for entry into archive by Ana Rebelo (amsr@isep.ipp.pt) on 2
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______3056::32034c94cc11bd508b704b67e84cd4ef
Autor:
Sabino, Beatriz Prazeres
Publikováno v:
Repositório Científico de Acesso Aberto de Portugal
Repositório Científico de Acesso Aberto de Portugal (RCAAP)
instacron:RCAAP
Repositório Científico de Acesso Aberto de Portugal (RCAAP)
instacron:RCAAP
The Contact Center Industry encompasses a high rate of turnover among contact center agents. By investigating the turnover phenomenon, this study aims to identify the practices and procedures of the Recruitment and Selection Process, as well as its q
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::88a42fb4f84039e7f33a3f446fb43343
https://hdl.handle.net/10071/24320
https://hdl.handle.net/10071/24320