Zobrazeno 1 - 3
of 3
pro vyhledávání: '"Sidonia Otilia Cernea"'
Publikováno v:
Annales Universitatis Apulensis Series Oeconomica. 2:616-622
This paper is dedicated to the presentation of the single -channel waiting line systems with Poisson arrivals and exponential service times .They represent stages of customer flow management processes. Waiting systems are stochasti c mathematical mod
Publikováno v:
Annales Universitatis Apulensis Series Oeconomica. 2(12):13-13
This paper is dedicated to the presentation of the single-channel waiting line systemswith Poisson arrivals and exponential service times.They represent stages of customer flowmanagement processes. Waiting systems are stochastic mathematical models a
Publikováno v:
Annales Universitatis Apulensis Series Oeconomica. 2(11):5-5
The results of researches present in the specialized literature emphasize thatthe evaluation of both e-services and traditional services is based on the customers’individual experiences.This paper presents a study conducted for evaluating the e-ser