Zobrazeno 1 - 9
of 9
pro vyhledávání: '"Shyam Gopinath"'
Publikováno v:
Management Science. 68:3878-3903
We examine how online customer reviews for one generation of a product affect sales of another generation in the same product series. The main intriguing result is that previous generation valence has a positive impact on current generation sales; ho
Publikováno v:
Journal of the Academy of Marketing Science. 49:1065-1087
Distinctions in the attributes of niche versus mainstream brands are leveraged to explain differences in the drivers of online review ratings. Specifically, we examine how customer review valence, professional critics review valence, community charac
Publikováno v:
SSRN Electronic Journal.
In this research, we develop an analytical model to investigate how the content of Online Word of Mouth (OWOM) impacts prices, product adoption, and profit when consumers have uncertainty about both the product quality and their own appreciation of q
Publikováno v:
Marketing Science. 33:241-258
We study the relative importance of online word of mouth and advertising on firm performance over time since product introduction. The current research separates the volume of consumer-generated online word of mouth (OWOM) from its valence, which has
Publikováno v:
Management Science. 59:2635-2654
We measure the effects of pre- and postrelease blog volume, blog valence, and advertising on the performance of 75 movies in 208 geographic markets in the United States. We attribute the variation in blog effects across markets to differences in demo
Autor:
Lakshman Krishnamurthi, Shyam Gopinath
Publikováno v:
Kellogg on Marketing, Second Edition
Publikováno v:
SSRN Electronic Journal.
We measure the effects of pre- and post-release blog volume, blog valence and advertising on the performance of 75 movies in 208 geographic markets of the U.S. We attribute the variation in blog effects across markets to differences in demographic ch
Publikováno v:
SSRN Electronic Journal.
Our objective in this paper is to measure the impact (valence, volume, and variance) of national online user reviews on designated market area (DMA)-level local geographic box office performance of movies. We account for three complications with anal
Publikováno v:
SSRN Electronic Journal.
Customers come and go, and some return. Is their behavior the same, better or worse when they return? To answer this we first define revived customers in a non-contractual setting. Next, we compare the purchasing behavior of revived customers before