Zobrazeno 1 - 10
of 55
pro vyhledávání: '"Shuojia Guo"'
Publikováno v:
Frontiers in Psychology, Vol 13 (2022)
Service failure is almost inevitable with the intensifying competition in the service market and expectation of heterogeneous customers. The customer–firm relationship can significantly influence customers’ subsequent attitudes and behaviors to t
Externí odkaz:
https://doaj.org/article/29891b22c9a94ea0b1c9ec1bf3b87cae
Publikováno v:
Industrial Marketing Management. 106:1-13
Publikováno v:
Journal of Business & Industrial Marketing. 35:895-908
Purpose This paper aims to examine the B2B advertising effect on firm’s market value and whether/how its effectiveness can be enhanced with corporate social responsibility (CSR) strengths. Design/methodology/approach The authors propose that CSR ca
Publikováno v:
Asia Pacific Journal of Marketing and Logistics. 32:1214-1225
Purpose The purpose of this paper is to investigate the effect of conspicuous consumption on brand attitudes in the context of luxury brands market in China. Design/methodology/approach Two studies are conducted to test three hypotheses. In Study 1,
Publikováno v:
Technological Forecasting and Social Change. 145:513-522
This study aims to explore how social media usage can be leveraged to help tourists cope with acculturation when traveling aboard. Specifically, based on the findings of content analysis of the case company's chronicle posting on social media and in-
Publikováno v:
Social Behavior and Personality: an international journal. 47:1-12
Social enterprises have a vital role in improving individuals’ social and economic well-being. In this study we examined the impact of organizational legitimacy on customer citizenship behavior (CCB) within social enterprises, focusing on the media
Autor:
Shuojia Guo
In the digital age, the rise of social media has enabled the fan culture transitioning from “static” consumption to “dynamic” interaction. This is not only a result of the advancement of ICTs, but also a shift in digital communication driven
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::008e2db308197d4ffad25e937b55d989
https://doi.org/10.4018/978-1-7998-1048-3.ch010
https://doi.org/10.4018/978-1-7998-1048-3.ch010
Publikováno v:
Industrial Marketing Management. 72:152-160
Digitalization has generated new challenges and opportunities for brand communication and relationship marketing. As more and more B2B brands are utilizing digital technology for brand communication with multiple stakeholders, it is worth further inv
Publikováno v:
Transportation Research Part E: Logistics and Transportation Review. 109:293-310
Shipment insurance has been widely used in express logistics and airline transportation. If a customer purchases a shipment insurance service and a disruption occurs, he could be compensated based on the declared value. This paper studies two contrac
Publikováno v:
International Journal of Production Economics. 240:108233
Crowdsourced delivery is an emerging parcel delivery paradigm that leverages occasional couriers’ excess capacities to transport goods. In a crowdsourced delivery system, couriers offer their excess trip capacities to requesters with packages of di