Zobrazeno 1 - 4
of 4
pro vyhledávání: '"Shin-Yiing Lee"'
Publikováno v:
Humanities & Social Sciences Communications, Vol 11, Iss 1, Pp 1-18 (2024)
Abstract With the development of e-commerce, impulse buying behavior has transitioned from offline to online, presenting significant exploration value. This study aims to provide a comprehensive knowledge map and in-depth analysis of research on impu
Externí odkaz:
https://doaj.org/article/42e91097d75e46cca42f7b5dec5d690d
Publikováno v:
Cogent Business & Management, Vol 11, Iss 1 (2024)
AbstractThe significance of ancillary services within the airline industry is progressively gaining prominence. As such, research on airlines’ ancillary services has continuously grown. The primary objective of this research article is to provide a
Externí odkaz:
https://doaj.org/article/9f995fdb26c140d6a0882f79cc5162cd
Publikováno v:
Journal of Marketing Advances & Practices; 2023, Vol. 5 Issue 2, p32-58, 27p
Publikováno v:
Journal of Service Theory and Practice. 30:171-194
PurposeDespite recognition of the importance of emotions and emotion regulation in service encounters, emotion regulation has been generally studied from an employee perspective. This study investigated customer emotion regulation behaviours (CEREBs)
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::5fdad3a31a03f83f6afb34953dfbbb1e
https://doi.org/10.1108/jstp-12-2018-0285
https://doi.org/10.1108/jstp-12-2018-0285