Zobrazeno 1 - 10
of 23
pro vyhledávání: '"Sezer Ülkü"'
Publikováno v:
Management Science. 68:7958-7976
The traditional queueing literature assumes that service time is largely independent of social influences. However, queues are social systems; and social considerations are therefore likely to impact customers’ service time decision to the extent t
Publikováno v:
IISE Transactions. 54:976-987
Publikováno v:
Management Science. 67:6782-6802
We investigate the economic and environmental implications of jointly implementing leasing and modularity, two prominent circular economy strategies, and their interaction. We develop a durable goods model to obtain insights for firms considering the
Publikováno v:
Management Science. 66:1149-1171
This paper investigates the relationship between waiting time and subsequent purchase decisions. The prior literature assumes that purchase decisions are independent from the waiting time. By contrast, we find that when people spend a longer time wai
Publikováno v:
Operations Research.
To Pool or Not to Pool? Analyzing Customer-Intensive Services with Strategic Agents In customer-intensive services where service quality increases with service time, service providers commonly pool their agents and give performance bonuses that rewar
Publikováno v:
California Management Review. 59:97-113
This article develops a framework, including a 2 × 2 matrix, to help guide firms in deciding when to design their products to be integral, modular-in-production, modular-in-use with a focus on selling “cartridges,” or modular-in-use with a focus
Publikováno v:
SSRN Electronic Journal.
The traditional queueing literature assumes that service time is largely independent of social influences. However, queues are social systems; and social considerations are therefore likely to impact customers' service-time decision to the extent the
Publikováno v:
SSRN Electronic Journal.
We investigate the economic and environmental implications of jointly implementing leasing and modularity, two prominent circular economy strategies, and their interaction. We develop a durable goods model to obtain insights for firms considering the
Publikováno v:
Journal of Industrial Ecology. 20:1018-1024
Modularly upgradable product designs have been advocated to offer environmental and economic advantages; however, they are not commonly used in the consumer electronics industry. In this article, we investigate the economic and environmental benefits
Publikováno v:
Journal of Retailing. 90:379-392
Category captainship is a collaborative channel arrangement wherein a retailer cedes control of category management decisions, such as developing a marketing strategy to grow the category and assortment selection, to one of the category's leading man