Zobrazeno 1 - 10
of 42
pro vyhledávání: '"Service prototyping"'
Autor:
John L. Gardenghi, Lucas G. Pereira, Shayane M. Alcantara, Rejane M. C. Figueiredo, Cristiane S. Ramos, Luiz C. M. Ribeiro
Publikováno v:
Information, Vol 11, Iss 9, p 413 (2020)
Digital Transformation is under constant evolution. Organizations that were not already created in the digital environment need to digitalize their services. The process used to do so may involve not only elements of technology, but also social, poli
Externí odkaz:
https://doaj.org/article/a05848e2023c4ecfb4a5c763a293b691
Autor:
Jung Bae, Dae, Seong Leem, Choon
Publikováno v:
Managing Service Quality, 2014, Vol. 24, Issue 4, pp. 339-362.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/MSQ-12-2013-0281
Autor:
Costas Boletsis
Publikováno v:
Multimodal Technologies and Interaction, Vol 2, Iss 2, p 14 (2018)
The use of virtual elements for developing new service prototyping environments and more realistic simulations has been suggested as a way to optimise the service prototyping process. This work examines the application of virtual reality (VR) in prot
Externí odkaz:
https://doaj.org/article/3988523d5696493aa8fc82cd670f1c3e
Purpose: This paper provides patterns for developing smart services for SMEs which are at an early stage of their development towards data-driven servitization. Design/Methodology/Approach: Based on a field study analysing the hurdles of SMEs regardi
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=od______3760::2a79fdf7eef5989e7ab4e4dfe708c903
https://hdl.handle.net/11475/20490
https://hdl.handle.net/11475/20490
Publikováno v:
VRIC
BASE-Bielefeld Academic Search Engine
BASE-Bielefeld Academic Search Engine
Product prototyping, through the use of immersive technologies, has demonstrated its huge potential enabling co-creative exploration of different usage scenarios and evaluation of the User eXperience. It is already an extremely relevant and valuable
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::4001f94905993a61f23754e06005f71f
https://doi.org/10.1145/3234253.3234296
https://doi.org/10.1145/3234253.3234296
Autor:
Nicolaÿ, Alexis, Lenfle, Sylvain
Publikováno v:
European Review of Service Economics and Management
European Review of Service Economics and Management, Classiques Garnier, 2019, 2 (8), pp.55-90. ⟨10.15122/isbn.978-2-406-09862-1.p.0055⟩
European Review of Service Economics and Management, Classiques Garnier, 2019, 2 (8), pp.55-90. ⟨10.15122/isbn.978-2-406-09862-1.p.0055⟩
International audience; This is a longitudinal study of the prototyping process introduced to develop a new service: remote assistance in a military context. This form of prototyping is original on several accounts and contrasts significantly with th
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::0434eec228eb70be9d3a03e548dca5cc
https://hal.archives-ouvertes.fr/hal-02430456
https://hal.archives-ouvertes.fr/hal-02430456
Publikováno v:
ICE/ITMC
BASE-Bielefeld Academic Search Engine
BASE-Bielefeld Academic Search Engine
Service prototyping is an innovative iterative process envisioned to enhance the service development process while refining the anticipated service experience. Immersive technologies, such as: Virtual Reality (VR), Augmented Reality (AR), and Mixed R
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::b6787b6538d60e766422e0464644c444
https://doi.org/10.1109/ice.2019.8792566
https://doi.org/10.1109/ice.2019.8792566
Publikováno v:
ICE/ITMC
Companies around the world are willing to improve their new service development process through the use of service prototyping. We report in this paper about the first part of our research study on service prototyping that led to design a specific fr
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::b4e35a3915b65c35f1b9fb8e22d125d0
https://hdl.handle.net/10985/19455
https://hdl.handle.net/10985/19455
Autor:
Nicolaÿ, Alexis, Lenfle, Sylvain
Cet article présente une étude longitudinale du processus de prototypage mis en place pour développer un service complexe de téléassistance dans le domaine militaire. Ce prototypage est original à plusieurs titres et s’inscrit en contraste av
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::0e1ac0c48787bf1fb26b8d77fe1ca212
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