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pro vyhledávání: '"Service level agreements"'
This book holds the key to creating enduring, satisfying and profitable relationships between customer and supplier. It shows how both internal and external services and supply can be aligned to meet business vision, mission, goals, critical success
Autor:
Jimmy Desai
A wide range of industry sectors will outsource service provision (for example, banking, pharmaceuticals, and insurance companies). This can happen where an organisation outsources its IT payroll needs, its helpdesk and IT maintenance requirements, i
Autor:
Liu, Zhi, Garg, Nikhil
We consider government service allocation -- how the government allocates resources (e.g., maintenance of public infrastructure) over time. It is important to make these decisions efficiently and equitably -- though these desiderata may conflict. In
Externí odkaz:
http://arxiv.org/abs/2410.14825
Autor:
Jahani, Hamed1 (AUTHOR) Hamed.Jahani@rmit.edu.au, Abbasi, Babak1 (AUTHOR), Hosseinifard, Zahra2 (AUTHOR), Fadaki, Masih1 (AUTHOR), Minas, James P.3 (AUTHOR)
Publikováno v:
International Journal of Production Research. Jan2021, Vol. 59 Issue 1, p226-244. 19p. 5 Charts, 1 Graph.
Publikováno v:
Managing Internet of Things Applications across Edge and Cloud Data Centres, IET, 2024
A Service Level Agreement (SLA) is a commitment between a client and provider that assures the quality of service (QoS) a client can expect to receive when purchasing a service. However, evidence of SLA violations in Internet of Things (IoT) service
Externí odkaz:
http://arxiv.org/abs/2408.15016
In an ideal business climate, all your service level agreements would align perfectly with business goals. Your company's vision, definitions, requirements, and performance measurement would be clear. But in today's fast-paced, complex world of outso