Zobrazeno 1 - 3
of 3
pro vyhledávání: '"Seo, Jai Hyun"'
Effects of contact employee supports on critical employee responses and customer service evaluation.
Publikováno v:
Journal of Services Marketing. 2004, Vol. 18 Issue 5, p395-412. 18p.
Autor:
Vandenberg, Robert J., Seo, Jai Hyun
Publikováno v:
In Human Resource Management Review 1992 2(4):239-273
Publikováno v:
In Journal of Management 1994 20(1):123-140