Zobrazeno 1 - 10
of 489
pro vyhledávání: '"Seigyoung Auh"'
Autor:
Seigyoung Auh1 sauh@brocku.ca, Chuan-Fong Shih2
Publikováno v:
Journal of Business-to-Business Marketing. 2005, Vol. 12 Issue 2, p73-97. 25p.
Publikováno v:
The Service Industries Journal. 42:148-177
Although the importance of analytics is a veritable mantra in today’s business environment, little academic research has been devoted to understanding the degree to which firms are ready to incorporate an analytics strategy into their business mode
Publikováno v:
Management Science.
Drawing on the notion of compensatory behavior, this paper studies how students compensate for learning loss during a pandemic and what role artificial intelligence (AI) plays in this regard. We further probe into a difference in compensatory behavio
Autor:
Seigyoung Auh, Bulent Menguc
Publikováno v:
European Journal of Marketing, 2013, Vol. 47, Issue 8, pp. 1333-1355.
Externí odkaz:
http://www.emeraldinsight.com/doi/10.1108/03090561311324354
Publikováno v:
Proceedings of the International Conference on Information Systems (ICIS); 2023, p1-16, 16p
Supplemental Material, Executive_Summary(menguc_et_al.) for Customer Participation Variation and Its Impact on Customer Service Performance: Underlying Process and Boundary Conditions by Bulent Menguc, Seigyoung Auh and Fatima Wang in Journal of Serv
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::c044e13685830a7201658fd2f4b7bff3
Autor:
Seigyoung Auh1 Seigyoung.Auh@asu.edu, Menguc, Bulent2, Katsikeas, Constantine3, Yeon Sung Jung4
Publikováno v:
AMA Winter Academic Conference Proceedings. 2015, Vol. 26, pJ-9-J-10. 2p.
Supplemental Material, DS_10.1177_0022243719866408 for When Does Customer Participation Matter? An Empirical Investigation of the Role of Customer Empowerment in the Customer Participation–Performance Link by Seigyoung Auh, Bulent Menguc, Constanti
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::4d66e23945961d898169112361dcc2fe
Autor:
Seigyoung Auh1, Chuan-Fong Shih2
Publikováno v:
Advances in Consumer Research. 2006, Vol. 33 Issue 1, p139-145. 7p. 1 Diagram, 1 Graph.
Publikováno v:
Menguc, B, Auh, S & Wang, F 2020, ' Customer Participation Variation and Its Impact on Customer Service Performance : Underlying Process and Boundary Conditions ', Journal of Service Research, vol. 23, no. 3, pp. 299-320 . https://doi.org/10.1177/1094670519899161
Drawing on the customer participation (CP) literature, this research proposes that CP variation is the degree to which employees perceive variability across customers with regard to customers sharing information, time, and effort and making suggestio
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_dedup___::79daeb335e334603ee6b599ba4a53a19
https://kclpure.kcl.ac.uk/ws/files/128580898/Customer_Participation_Variation_and_WANG_Accepted29Oct2019_ePublished10Jan2020_GREEN_AAM.pdf
https://kclpure.kcl.ac.uk/ws/files/128580898/Customer_Participation_Variation_and_WANG_Accepted29Oct2019_ePublished10Jan2020_GREEN_AAM.pdf