The Use of ITIL for Process Optimisation in the IT Service Centre of Harz University, exemplified in the Release Management Process

Autor: Scheruhn, Hans-Juergen, Reinboth, Christian, Habel, Thomas

This paper details the use of the IT Infrastructure Library Framework (ITIL) for optimising process workflows in the IT Service Centre of Harz University in Wernigerode, Germany, exemplified by the Release Management Process. It is described, how, du

Externí odkaz: http://arxiv.org/abs/0705.2351

Business Process Trends

Autor: von Rosing, Mark, Scheer, August-Wilhelm, von Scheel, Henrik, Svendsen, Adam D.M., Kokkonen, Alex, Ross, Andrew M., Bøgebjerg, Anette Falk, Olsen, Anni, Dicks, Antony, Qumer Gill, Asif, Bach, Bas, Storms, Bob J., Smit, Callie, Clemmensen, Cay, Swierczynski, Christopher K., Utschig-Utschig, Clemens, Moorcroft, Dan, Jones, Daniel T., Coloma, David, Boykin, Deb, Muhita, Dickson Hunja, Gonçalves, Duarte, Maggi, Fabrizio Maria, Zhao, Fan, Senghore, Fatima, Dandashi, Fatma, Cummins, Fred, Stoffel, Freek, von Scheel, Gabriel, von Rosing, Gabriella, Doucet, Gary, Meiling, Gert, Jansson, Gert O., Scheruhn, Hans, Bohn, Hendrik, de Man, Henk, Kuil, Henk, Vester, Henrik Naundrup, Gammelgaard, Jacob, Womack, James P., Ross, Jeanne W., Greer, Jeff, Nielsen, Jens Theodor, Zachman, John A., Bertram, John, Golden, John, Rogers, John M., Erasmus, Jonnro, von Scheel, Joshua, Waters, Joshua, Tomlinson, Justin, Gräslund, Karin, Bartels, Katia, Swenson, Keith D., Teske, Kenneth Dean, Govender, Kevin, Vitt, Klaus, Skurzak, Krzysztof, Spurrell, LeAnne, Dugan, Lloyd, Tange, Lotte, Clausager, Mads, Hove, Maria, Rybrink, Maria, Fonseca, Marianne, Stanford, Mark, Dumas, Marlon, Kirchmer, Mathias, Arzumanyan, Maxim, Tisdel, Michael D., van den Hoven, Michel, Munck, Mikael, Marin, Mike A., von Rosing, Mona, Palmer, Nathaniel, Kemp, Neil, Faltin, Nils, Chakravartti, Partha, Kemp, Patricia, Franz, Peter, Lebacq, Philippe, Hilliard, Rich, Fallon, Richard L., Conzo, Richard N., Peacock, Rod, Batdorf, Ronald N., Snyman, Sarel J., Davis, Scott, Polovina, Simon M., White, Stephen, Durbin, Steve, Willoughby, Steve, Vollbehr, Sven, Boosz, Thomas, Olsen, Thomas Christian, Hoebeek, Tim, Preston, Tom, Foldager, Ulrik, Abele, Victor, Snels, Vincent, Rebhan, Volker, Laurier, Wim, Gunnarsdottir, Yr, Orlov, Yury, Maamar, Zakaria, Balasubramanian, Ekambareswaran, Phuong, Mai, Dumond, Régis

Publikováno v: In The Complete Business Process Handbook 2015:187-217

Managing Business Process in Distributed Systems: Requirements, Models, and Implementation

Autor: Colomina, Evaristo, Funk, Burkhardt, Niemeyer, Peter, Scheruhn, Hans-Jürgen, Weidner, Stefan

Publikováno v: Colomina, E, Funk, B, Niemeyer, P, Scheruhn, H-J & Weidner, S 2010, ' Managing Business Process in Distributed Systems: Requirements, Models, and Implementation ', IBIMA Business Review, pp. 1-9 . < https://ibimapublishing.com/articles/IBIMABR/2010/610407/ >
Colomina, E, Funk, B, Niemeyer, P, Scheruhn, H-J & Weidner, S 2010, ' Managing Business Process in Distributed Systems: Requirements, Models, and Implementation ' IBIMA Business Review, pp. 1-9 .

This paper describes a case study for teaching purposes which enables students ofBusiness Informatics and Economics to jointly work on B2B processes from modeling toimplementation and execution. The teaching materials are based on a practical example

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::0fabe3ed12b4e1197d8827370aa71722
https://pure.leuphana.de/ws/files/15507273/610407.pdf

Modelling and implementation of an Order2Cash Process in distributed systems

Autor: Funk, Burkhardt, Niemeyer, Peter, Rautenstrauch, Claus, Scheruhn, Hans-Jürgen, Weidner, Stefan

Publikováno v: Funk, B, Niemeyer, P, Rautenstrauch, C, Scheruhn, H-J & Weidner, S 2008, Modelling and implementation of an Order2Cash Process in distributed systems . in Ninth annual Global Information Technology Management Association (GITMA) World Conference 2008 . pp. 72-75, Global Information Technology Management World Conference, Atlanta, 22.07.08 .
Funk, B, Niemeyer, P, Rautenstrauch, C, Scheruhn, H-J & Weidner, S 2008, Modelling and implementation of an Order2Cash Process in distributed systems . in P Palvia (ed.), Ninth Annual Global Information Technology Management Association (GITMA) World Conference 2008 . Global Information Technology Management Association-GITMA, Greensboro, pp. 72-75, 9th Global Information Technology Management World Conference-2008, Atlanta, United States, 22.06.08 .

This paper describes a case study which enables students of Business Informatics and Economics to jointly develop an Order2Cash Process from modelling to implementation. The developed teaching materials use a practical example to show how known B2B p

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=dedup_wf_001::710843f941add56aa64566400932709e
http://fox.leuphana.de/portal/de/publications/modelling-and-implementation-of-an-order2cash-process-in-distributed-systems(7380aaf2-42ca-4cad-9f72-3468a658722f).html

Einsatz von ITIL zur Prozessoptimierung im Rechenzentrum der Hochschule Harz am Beispiel des Release Managements

Autor: Habel, Thomas, Reinboth, Christian, Scheruhn, Hans-Jürgen

Dieses Paper beschreibt den Einsatz von ITIL zur Optimierung von Arbeitsprozessen im Rechenzentrum der Hochschule Harz am Beispiel des Release Managements. Es wird dargestellt, wie die vorhandenen Prozesse als Teil des process life cycle im Ist-Zusta

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_________::edbd442846691784455f22467155fcee