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pro vyhledávání: '"Satisfaction determination"'
Autor:
Meinzer, Stefan
The automotive industry is in the middle of a disruptive change in which a competitive differentiation based on the car as a product itself is not sufficient anymore. Customer centricity is one of the most important management goals in this industria
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::8993f8ed68d17ef592ed2cba308f9f27