Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Sarabjit Kaur Sidhu"'
Publikováno v:
Journal of Relationship Marketing. :1-27
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::6b0de5cefd10cd2dd752cb6daaf8af2d
https://doi.org/10.1080/15332667.2023.2205280
https://doi.org/10.1080/15332667.2023.2205280
Publikováno v:
Global Fashion Management Conference. 2020:1551-1555
Service failure of high severity can lead to high recovery satisfaction when recovery efforts are seen very fair. Customers satisfied with recovery efforts and displaying high attachment anxiety will continue to repurchase. Attachment avoidance did n
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::1b3edcae8ef6e7432a409569d5b03211
https://doi.org/10.15444/gmc2020.11.05.11
https://doi.org/10.15444/gmc2020.11.05.11