Zobrazeno 1 - 10
of 104
pro vyhledávání: '"Sanjeev Prashar"'
Publikováno v:
Ramanujan International Journal of Business and Research, Vol 7, Iss 2, Pp 1-15 (2022)
The purpose of this study is twofold, first to explore the relationships among service quality dimensions and customer loyalty in the life insurance sector. The second aim is to find the sequence of significant service dimensions in predicting custom
Externí odkaz:
https://doaj.org/article/8c29357d904149e3be9d51d817acd246
Publikováno v:
Vikalpa, Vol 46 (2021)
Externí odkaz:
https://doaj.org/article/eef52fa58fd047bdab7af650ebebda60
Publikováno v:
Vikalpa, Vol 45 (2020)
Externí odkaz:
https://doaj.org/article/41ef30cb81f94ab1b7f6ac9e4e690689
Publikováno v:
Journal of Promotion Management. 29:535-568
Publikováno v:
International Journal of Strategic Communication. 16:663-683
Publikováno v:
Journal of Global Scholars of Marketing Science. 33:186-209
Publikováno v:
Marketing Intelligence & Planning. 40:958-972
PurposeThe present research examines the interaction between explanation type and regulatory focus on informational justice (IJ) and satisfaction with service recovery.Design/methodology/approachThe authors conducted two experiments with 538 responde
Publikováno v:
Journal of Strategic Marketing. :1-21