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pro vyhledávání: '"Sakey, Crista Juvirta"'
Publikováno v:
JURNAL KEPERAWATAN; Vol 2, No 2 (2014): E-Jurnal Keperawatan
Background patient satisfaction is one measure of the success of the hospital services provided. The patient as service users expect a quality product from a hospital as a health care institution. The incidence of disability and even death caused by