Zobrazeno 1 - 2
of 2
pro vyhledávání: '"Sajjad Shokuhyar"'
Publikováno v:
مطالعات مدیریت راهبردی, Vol 6, Iss 22, Pp 15-38 (2015)
The major principle of the strategic management is that the organizations should be for exploiting of the opportunities and avoiding of the effects of the threats or reduce them are seeking to codify of the strategies; And on the other hand, one of t
Externí odkaz:
https://doaj.org/article/9ca0e557ca3d4e7690f01edd58fb1d12
Autor:
Sajjad Shokuhyar, Sahar Tahanisaz
Publikováno v:
Journal of Air Transport Management. 83:101764
Passengers' dissatisfaction with service quality is one of the crucial factors affecting the market share loss of airlines. This study aims to find out how airlines become capable of satisfying their passengers by considering the diversity of pre-pur