Proposing a new hierarchical framework for the evaluation of quality management practices: a new combined fuzzy hybrid MCDM approach

Autor: Mardani, Abbas, Jusoh, Ahmad, Zavadskas, Edmundas Kazimieras, Zakuan, Norhayati, Valipour, Alireza, Kazemilari, Mansooreh

Publikováno v: Journal of Business Economics and Management. 17(1):1-16

Externí odkaz: https://www.ceeol.com/search/article-detail?id=366410

Proposing a new hierarchical framework for the evaluation of quality management practices: a new combined fuzzy hybrid MCDM approach

Autor: Alireza Valipour, Mansooreh Kazemilari, Abbas Mardani, Norhayati Zakuan, Edmundas Kazimieras Zavadskas, Ahmad Jusoh

Publikováno v: Journal of Business Economics and Management; Vol 17 No 1 (2016); 1-16
Journal of Business Economics and Management, Vol 17, Iss 1 (2016)

This study aims to evaluate the quality management (QM) practices in Iranian hotels that are small and medium enterprises (SMEs) through the integration of the fuzzy set theory with both qualitative and quantitative methods. The criteria were collect

Externí odkaz: https://explore.openaire.eu/search/publication?articleId=doi_dedup___::8d00c7605e6bcea4fe123e1adcada7b3
http://journals.vgtu.lt/index.php/JBEM/article/view/2213