Zobrazeno 1 - 1
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pro vyhledávání: '"Ruth April A. Labajan"'
Autor:
Pisut Koomsap, Ruth April A. Labajan
Publikováno v:
Production Engineering Archives. 25:21-34
Customers and their perception towards service are considered as a determinant of service failure, and so, service failure and its prevention must be looked into from the perspective of the customers. This paper presents a customer-centric service fa
Externí odkaz:
https://explore.openaire.eu/search/publication?articleId=doi_________::9ea4b32c213f520122c6f4178011860b
https://doi.org/10.30657/pea.2019.25.05
https://doi.org/10.30657/pea.2019.25.05
